Business Info - Issue 128 - page 17

magazine
17
01732 759725
to implement
me working, mobile
delivering lower
ute calls over the
of unifying disparate
nverted to shared
t of contact for
ified extension
lls between sites
et as part of a fully
pecially attractive
non-IP systems.
le applications
nd budgets. In
ther benefits
n when coupled
Session Initiation Protocol (SIP)
SIP is a signalling protocol developed by the Internet Engineering Task
Force to enable business quality voice communications over Internet
Protocol (IP) networks, including broadband and service providers’ Next
Generation IP networks.
An open standard, SIP addresses the setting up, processing and ending
of calls over IP networks and is applicable to all the elements involved in
making a call including handsets/softphones, applications, telephone
systems, gateways and the servers that make up IP networks. But what
does this mean, and what are the benefits
for your business:
Cost savings
Enables flexible work practices
On demand deployment
Resilience
Flexibility with phone numbers
Let’s look at each in detail >>>
Cost Savings
By converging internal voice and data networks into a single, unified
infrastructure, phone systems in different sites can be linked via the IP
network to avoid charges for internal, site to site calls and a reduction of
the cost of ISDN lines at each site.
SIP also supports flexible working practices as there is the ability to
integrate a home worker with an IP handset and broadband connectivity
into an IP enabled PBX so that they appear as another extension with
access to the same phone system features as office-based colleagues.
Thus reducing call costs whilst keeping the workforce connected.
On Demand Deployment
Instead of having to buy and install
a certain number of fixed ISDN
lines, SIP trunks can be scaled up or
down in line with customer demand
without the need for physical
installations: the o ly limitation is
the network connection capacity.
This means more efficient bu ines
planning.
Resilience and Disaster Recovery
Because SIP trunks are based on
IP networks rather than physical
dedicated wires into a company’s
premises, in the event of a fire,
flood or other disaster, calls can
automatically be routed anywhere
there is network connectivity.
This removes the need to maintain
a parallel set of ISDN lines in a
separate location as a back-up.
Flexibility with Phone Numbers
There is an ability to port existing
numbers to SIP trunks or use
geographical numbers to project a
local presence even if you are based
on the other side of the world.
Additionally, if you are moving
premises you are able to keep the
same number. This is not always
possible with legacy ISDN lines or
may involve increased call charges.
SamsungWireless LAN
Our Mobility apps fully integrate
mobile phones with a S msung phone
sys em. B automatically routing calls
made from a smartphone via the office
system when connected through any
Wi-Fi network a business can reduce
costs and gain greater visibility of
employees’ phone activity.
Using our application also gives
smartphone users access to corporate
phone lists and shows the presence
status of colleagues; enables the
seamless transfer of calls between
mobile handsets and desk phones;
and allows incoming calls to ring a
mobile, desk phone and home phone
simultaneously.
Future Proof Communications
SIP is the communication protocol of
the moment, in our ever developing
world of communications, it is
important that as new services
and ideas are developed the
infrastructure is also updated; SIP is
the current communication protocol
that provides this.
Samsung Phone Systems
The Samsung Communication
Manager series and the Samsung
OfficeServ are both SIP-compliant
IP phone systems that can deliver all
the benefits of SIP to your business.
Contact details
Email:
Tel:
+44 (0) 1932 455 000
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