THEWORKPLACE & TECHNOLOGY MAGAZINE FOR SMES
          
        
        
        
          
            ISSUE128
          
        
        
          Samsung
        
        
          CommunicationManager
        
        
          Series
        
        
          MAJOR FUNCTIONS & BENEFITS
        
        
          SPECIFICATIONS
        
        
          
            FUNCTION
          
        
        
          
            Benefit
          
        
        
          Straightforward Architecture
        
        
          • Single server architecture
        
        
          • SCMC accommodates up to 512 users
        
        
          • SCME accommodates up to 3000 users
        
        
          • Entire voice ecosystems consolidated into one interface
        
        
          Resiliency and High Availability
        
        
          SCMC
        
        
          • Dual PSU (optional)
        
        
          • Dual gig network ports
        
        
          SCME
        
        
          •  High availabilitymodes: active-standby,
        
        
          active-active
        
        
          •  Switchover cases:  LAN cable down,
        
        
          SCM down or process down
        
        
          •  Data synchronisation:
        
        
          Real-time, total sync or by command
        
        
          Integration
        
        
          • Integrated voicemail, auto attendant, email and access manager
        
        
          • Seamless integration for mobile phones into your voice network
        
        
          Call evaluation, feedback, results and audit reports
        
        
          • Unifiedmessaging
        
        
          • Conferencing
        
        
          • Mobile Extension (MOBEX)
        
        
          • Call move
        
        
          • Systemmonitoring
        
        
          • Call trace
        
        
          • WE VoIP
        
        
          •  Supports SIP features (300+) andmultiple interfaces for 3rd party application connectivity
        
        
          
            DESCRIPTION
          
        
        
          
            Category
          
        
        
          
            Samsung Communication
          
        
        
          
            Manager Compact
          
        
        
          
            Samsung Communication
          
        
        
          
            Manager Express
          
        
        
          Capacity
        
        
          Users
        
        
          512
        
        
          3,000
        
        
          Gateways
        
        
          32
        
        
          256
        
        
          CPS
        
        
          5
        
        
          50
        
        
          Concurrent Calls
        
        
          150
        
        
          1,000
        
        
          MOH Channels
        
        
          6
        
        
          256
        
        
          UMS Channels/Conference Channels
        
        
          32/32
        
        
          64/64
        
        
          SIP Trunks/Total Trunks
        
        
          128/256
        
        
          512/512
        
        
          Redundancy
        
        
          Network
        
        
          Y
        
        
          Y
        
        
          Power
        
        
          Optional
        
        
          N/A
        
        
          System
        
        
          N/A
        
        
          Active-Standby, Active-Active
        
        
          Dimensions
        
        
          Dimensions
        
        
          1u (441.5 x 352 x 44mmWxDxH)
        
        
          1u (431 X 393.7 X 42.6mmWxDxH)
        
        
        
        
          
            T I V E S • D I G I TA L S I GNAG E • C AT E R I NG
          
        
        
          
            Ricoh extends Quality Pledge