| Editor's Comment | 2 |
| Agenda: Businesses waste billions on admin | 4 |
| Mailing: New services for Mailmark franking machines | 10 |
| Cover Story: Maximise benefits of Neopost folder-inserters with output management software | 12 |
| App Update: New apps for business and leisure | 14 |
| Scanners: Fujitsu adopts new approach to scanning | 14 |
| Managed Print Services: Epson introduces MPS for WorkForce Pro business inkjets | 18 |
| Displays: Tayla Ansell picks her highlights from NEC Showcase 2016 | 24 |
| Interview: James Goulding talks to Nigel Steljes about his new venture | 26 |
| Innovations: The month's best new products and services | 30 |
| Mobile: Tablet-based tills bring flexibility to small retailers | 32 |
| Catering: Why every office needs a coffee machine. Plus greener coffee choices. | 34 |
| Communications: Tayla Ansell looks at trends in business telephony | 36 |
| Hosted Telephony: Dominic Norton outlines the pros and cons of hosted and on-premise communications | 36 |
| Lighting: Why office lighting matters for employee well-being | 38 |
| Drones: New applications of drone technology | 40 |
| The Month in Numbers: The world of work in numbers | 42 |
| Top 30 UK Suppliers | 42 |