Business Info - issue132 - page 1

THEWORKPLACE & TECHNOLOGY MAGAZINE FOR SMES
ISSUE132
Samsung
CommunicationManager
Series
MAJOR FUNCTIONS & BENEFITS
SPECIFICATIONS
FUNCTION
Benefit
Straightforward Architecture
• Single server architecture
• SCMC accommodates up to 512 users
• SCME accommodates up to 3000 users
• Entire voice ecosystems consolidated into one interface
Resiliency and High Availability
SCMC
• Dual PSU (optional)
• Dual gig network ports
SCME
• High availabilitymodes: active-standby,
active-active
• Switchover cases: LAN cable down,
SCM down or process down
• Data synchronisation:
Real-time, total sync or by command
Integration
• Integrated voicemail, auto attendant, email and access manager
• Seamless integration for mobile phones into your voice network
Call evaluation, feedback, results and audit reports
• Unifiedmessaging
• Conferencing
• Mobile Extension (MOBEX)
• Call move
• Systemmonitoring
• Call trace
• WE VoIP
• Supports SIP features (300+) andmultiple interfaces for 3rd party application connectivity
DESCRIPTION
Category
Samsung Communication
Manager Compact
Samsung Communication
Manager Express
Capacity
Users
512
3,000
Gateways
32
256
CPS
5
50
Concurrent Calls
150
1,000
MOH Channels
6
256
UMS Channels/Conference Channels
32/32
64/64
SIP Trunks/Total Trunks
128/256
512/512
Redundancy
Network
Y
Y
Power
Optional
N/A
System
N/A
Active-Standby, Active-Active
Dimensions
Dimensions
1u (441.5 x 352 x 44mmWxDxH)
1u (431 X 393.7 X 42.6mmWxDxH)
Y • HEADSETS • T IME AND ATTENDANCE
Joined up
messaging
Neopost publishes
guide to integrated
customer
communications
1 2,3,4,5,6,7,8,9,10,11,...44
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