01732 759725
magazine
03
IN THIS ISSUE
05
Agenda
The days of the traditional office are numbered
12
Cover Story
Improving business efficiency with the
KYOCERA HyPAS solutions platform
14
Gamification
How gamification can help you achieve
your business goals
16
Workplace Design
Why open plan could be damaging your business
and what to do about it
19
Innovations
Solar-powered phone boxes and other innovations
28
Business Processes
How to markWorld Paper-Free Day on November 6
30
Document Management
Merseyside solicitors firm improves processes
with archiving solution
33
Mailing & Communications
Why
Business Info
readers need to think
more strategically about mail processes
34
Digital mailroom
How OPEX is helping Lancashire County
Council digitise paper documents
36
Business telephony
Common mistakes to avoid when starting a business
39
Presentations
The benefits of lampless projection technology
39
Labelling
Leitz re-enters labelling market with the Leitz Icon
40
Business Inkjets
Epson breaks the mould with refillable
inkjet printers
42
Scanners
Easier scanning to a smartphone or tablet
Editor:
James Goulding
0780 308 7228
Advertising Director:
EthanWhite
01732 759725
Publishing Director:
Neil Trim
01732 759725
Group Sales Manager:
Martin Jenner-Hall
07824 552116
Social Media Manager:
John Peters
07711 204011
Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT
Tel: 01732 759725 • Email:
Business Info is a controlled circulation magazine. Applications for free copies
will be considered upon receipt of a completed and signed reader info card
or online form. Business Info is available on subscription @ £40 p.a. to UK
companies or residents and @ £75 p.a. for non-UK subscribers.
The opinions expressed by contributors are not necessarily those of the publishers
who cannot accept responsibility for any errors or omissions.
No part of Business Info magazine can be reproduced without the prior permission
of the publisher. © Copyright 2014 Kingswood Media Ltd. ISSN 1464-8814
Design: Sandtiger Media –
FOR THE LATEST INDUSTRY NEWS VISIT:
“ ”
Going paperless: what’s your
strategy?
World Paper-Free Day on November 6 (see page 28) is an
opportunity for businesses to reassess their operations and see
where they can reduce paper use. No one is suggesting that
organisations go completely paper-free – paper still has its
uses and benefits – but there is little doubt that there are huge
advantages in digitising key business processes. A survey of 562
business executives carried out last year by AIIM, organiser of
World Paper-Free Day, highlighted numerous benefits including
better records for audit trail or compliance (52%); faster customer
response (48%); better monitoring of status and workloads
(40%); reduced staff resource (38%); and fewer errors (32%).
Business Info
readers will know all about such benefits.
The results of the
Business Info
/Neopost Mailing Survey
Questionnaire 2014 (see page 33) show that many have
already digitised essential document workflows including
invoicing (81%); payment (36%); marketing (36%); sales orders
(27%); bills & statements (27%); expenses (27%); customer
support (27%); and brochures (27%). Many more are just
starting out on this journey.
Worryingly, however, our survey shows that many are doing
so without a clear strategy: almost two thirds (62%) of
respondents admitted that in their organisations the transition
from paper-based workflows to electronic processes is
happening in an unplanned manner.Without clear direction
it is unlikely that businesses will reap all the benefits that
digitisation offers.Worse, there is a real danger that certain
aspects of business operations could be damaged if managers
focus entirely on how much paper they can save rather than
taking into account other factors, such as the wishes of their
customers. Replacing postal communications with electronic
messaging can make sense from a financial perspective, but if
it means that customers are inconvenienced it might not be a
strategy worth pursuing.
James Goulding, Editor
,
Comment
BUSINESS INFO
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