Page 26 - Business Info - Issue 113

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Survey
To enter, simply fill in
this questionnaire and
either scan & email or just
email your answers along
with your address and
contact number to
Alternatively, you can
complete the survey
online at
https://www.
surveymonkey.com/s/
neopostmailingsurvey
You can also post us your entry.
(All entries to reach us by the
closing date of September 30,
2013)
Neopost Survey, Kingswood
Media, Amhurst House,
22 London Road, Sevenoaks
TN13 2BT.
Name
Company
Address
Postcode
Job Title
Tel
Mobile
Email
COMMUNICATIONS STRATEGY
Q1
Does your organisation have a strategy to improve the
return on investment of your communications?
o
Yes
o
No
Q2
What methods do you regularly use to communicate
with customers?
o
Email
o
Social Media
o
Telephone
o
SMS
o
Postal Communications
Q3
Does your organisation have a plan to manage the
switch from hard copy to digital communications?
o
Yes
o
No
Q4
If Yes, what is its main motivation?
(please rank in order of importance – with 1 as most important)
___
Save money on print/postage
___
Reduce carbon footprint
___
Speed up business processes
___
Save time preparing communications
___
Reduce amount of paper in organisation
___
Meet customer preference
Q5
How do you decide whether to use digital or hard copy
communications?
o
Cost
o
Speed
o
Customer preference
Q6
How does your organisation use manage personalised
and secure communications?
o
Yes
o
No
Q7
Are any of the following processes in your organisation
either 100% digital or digital by default?
(tick any that apply)
o
Invoicing
o
Sales orders
o
Payment
o
Bills & statements
o
Expenses
o
Digital mailroom (mail scanning & distribution)
o
Payslips
o
Appointment Reminders
o
Marketing (e.g. special offers)
o
Customer support
o
Brochures
o
General correspondence
o
Other
(please specify)
Neopost Mailing Survey
Questionnaire
For your chance to win a Kindle simply
complete this questionnaire here or online at:
https://www.surveymonkey.com/s/
neopostmailingsurvey
Businessinfo
has teamed
up with Neopost to
undertake in-depth
research into the nature
of mail in the UK today
and how businesses
process and perceive the
documents they receive
and send. The way we
all treat documents is
changing and this includes
mailed items. As an
incentive to take part in
this research Neopost is
giving 3 lucky readers the
chance to win a Kindle.
Simply fill in and return
this survey for a  chance
to win. The 3 winners will
be drawn from the hat
after the closing date of
September 30, 2013.
Win a
Kindle
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