businessinfomag.uk magazine 04 3D printing might benefit patients, as well as interactive hands-on exhibits testing visitors’ ability to distinguish between real-life and AI‑generated content and AI’s ability to recreate visitors’ voices. Three experts working in the field of AI discuss how they think AI will develop over the next five years, how it might affect the job market and the opportunities and risks they foresee from greater use of AI. Entry to the The Age of AI is included with the standard admission to Bletchley Park, which also offers unlimited free returns within 12 months. Under 12s go free. https://bletchleypark.org.uk … Mobile dead zones a drain on productivity The UK could unlock £70 billion of added value by eliminating mobile signal dead zones within buildings, claims connectivity infrastructureas-a-service provider Freshwave in a new report, The Mobile Connectivity ROI Index. Based on a survey of 900 C-suite executives and IT decisionmakers, Freshwave claims that 87% of organisations with 100+ employees experience daily mobile indoor connectivity issues, costing £100 billion a year in lost productivity or an average of £4.6 million per business. Respondents believe better indoor mobile connectivity could reduce that impact by as much as 70%, generating £3.2m in annual productivity gains per organisation or £70bn across the UK economy. www.freshwavegroup.com Codebreakers Alan Turing, Irving John ‘Jack’ Good and Donald Michie, to recent advances such as generative AI and ChatGPT and its future impact. The exhibition examines AI’s potential to revolutionise healthcare, the creative industries and environmental science and considers the ethical dilemmas posed by AI and the need for international cooperation to ensure it is developed responsibly. The Age of AI features case studies, including one from Guy’s and St Thomas’s Hospitals NHS Foundation Trust on how AI-assisted Bletchley Park AI exhibition now open Bletchley Park, one-time home of the Government Code and Cypher School (GC&CS), now known as GCHQ, is currently staging an interactive exhibition on the past, present and future of artificial intelligence. The Age of AI examines the evolution of AI from its origins in World War Two, highlighting the contributions of Bletchley Park BULLETIN B U L L E T I N Only one in four UK businesses in ‘good digital health’ Just over one quarter (28%) of UK businesses have started 2025 in ‘good digital health’, based on their AI-readiness, platform stability, innovation and IT management, up from 19% in 2023. Around one third of the 302 UK businesses surveyed for a European study by Zoho have average (36%) or poor (36%) health. UK businesses in good digital health are much more likely to have embraced the latest digital technologies, with 46% of such companies viewing AI as critical and already reaping its benefits, compared to 24% of those with average digital health and just 6% of those with poor digital health. Businesses in good digital health are also more likely to be 100% digital than those with average or poor health (15%, 2%, 2% respectively). However, even businesses with poor digital health are increasing their use of digital technologies. For example, only 4% of such businesses don’t use any cloud platforms, compared to 16% at the start of last year, and 54% of all UK businesses are planning to invest heavily in AI, 7 percentage points higher than last year. Almost nine in 10 UK businesses (87%) have faced problems with digital transformation, the most common being the amount of effort needed to implement digital tools (33%), the need for outside help to get digital tools to work together (28%) and complicated, hard-to-manage infrastructure (27%). Despite these difficulties, the benefits of digital transformation are being felt by more digital transformation leaders than last year. These include an improved customer experience (51% vs. 43%), efficiency (46% vs. 38%) and an improved employee experience (36% vs. 32%). Commenting on the findings, Sachin Agrawal, Managing Director of Zoho UK, said: “It’s clear to see that the UK still has a lot of progress to be made in terms of business digitisation, but it is encouraging to see progress since last year. Benefits are clearly understood, but there needs to be a lot more education and training from businesses and from vendors providing digital solutions to help companies overcome challenges and realise the full potential of their investment in digitisation.” He added: “Businesses must think more clearly about creating long-term partnerships with the right vendors for their digital transformation journeys. We advise taking a strategic approach, where aligning tools, consolidating platforms and closely mapping to business goals are critical to avoid some of the challenges raised in the study. Digital transformation is a journey, and users of digital tools must understand they cannot just ‘switch on’ a tool and hope to see immediate and ongoing benefits.” www.zoho.com Courtesy of Bletchley Park Trust Freshwave is bringing in-building 4G mobile connectivity from all four UK mobile network operators to the 50-storey City of London skyscraper 8 Bishopsgate. Its 4G distributed antenna system (DAS) provides assured connectivity for everyone in the building, no matter which mobile network they use, across landlord-managed areas and the offices of tenants that opt-in to Freshwave’s managed service.
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