DOCUMENT MANAGEMENT 01732 759725 magazine 23 to think about how they could expand their own offerings to customers with cutting-edge solutions, drive revenue growth by meeting evolving customer needs, and strengthen customer relationships through enhanced service provision. What this means in real terms is expanding their offerings to include digitising and organising paper-based archives, and automatic document classification, integration and analytics. PFU and its ISV partners can assist with not just scanning, but Intelligent Document Processing capture technologies and analytics. Useful Steps Christophe offered some useful steps to consider: q Choose a solution tailored to your needs Conduct a thorough needs analysis by considering volume and type of documents, workflows, scalability, and data security for optimal implementation. w Test before committing fully Engage stakeholders, prioritise integration, usability, scalability and data accuracy before committing, ideally through free trials. e Ensure data quality High-quality data input is crucial for AI accuracy. Make sure to prepare PDFs with clear text/ images, consistent formats, and preprocessing techniques for optimisation. r Stay updated with AI advances in document management AI tech evolves fast. Document management solutions must adapt. Stay updated for competitive advantage, optimising strategies to outperform. Christophe concluded by saying: “IDP will become a more integrated part of the enterprise document management process, with AIpowered IDP solutions becoming more widely adopted across various industries”. For more information visit: www.pfu-emea.ricoh.com n There is a lack of scalability: handling large volumes of claims manually can be overwhelming and inefficient, said Christophe. In addition to significant manpower requirements that add to costs, manual processing carries considerable compliance risks. n Visibility can be limited: tracking and monitoring claims processing times and errors can lead to dissatisfaction among claimants. With next generation AI, explained Christophe, NLP technologies can be used to automate much of the claims process and add value – including sentiment analysis, determining the level of importance, categorisation and tagging, automated document routing, automated responses and assistance with issue resolution. Supporting partners Christophe’s presentation came to its natural conclusion as he encouraged the partners present AI Revolution in Document Management Unlocking Efficiency with PFU RICOH Scanners To watch Christophe’s full presentation please scan the QR code Christophe Laurence, EMEA Business Development Director
RkJQdWJsaXNoZXIy NDUxNDM=