Business Info - issue 155

Bulletin - Technology trends and headlines	4
What CEOs think - Key findings from the latest PWC Global CEO survey	6
What’s New - This month’s most eye-catching new products and services	8
Customer communications - The five customer communication trends businesses must take note of in 202	10
Printers - Brother refreshes entire laser line-up with quieter, more compact designs	12
Printers - Canon adds six new models to its i-SENSYS and i-SENSYS X ranges	13
Customer communications - James Mensforth explains how AI is helping to put emotion back into custom	14
I couldn’t do my job without… Krystol Slocombe, UK Field Marketing Manager at Lexmark, picks the wor	16
Case studies - How Spitfire is helping two SMEs prepare for the future with innovative comms	17
On test - The Business Info reviews team tries out a trio of must-have office accessories	18
Catering - Give your business a boost with Nescafé B2B and Deborah Meaden	19
Sustainability - Five steps that can speed your business along the road to net zero	20
Flexible working - Rising numbers of self-employed at risk of loneliness, warns Landmark Space	22
Digital signage - New report highlights the value of digital signage for deskless workers	23
Software - How ControlUp can give your staff a better working experience	24
Managed services - UK insolvency firm saves £500,000 through Apogee managed services	26
Sustainability - Five steps that can speed your business along the road to net zero	27
Q&A - All you need to know about the Vimeo video experience platform	28
AV - How Panasonic is helping Titanic Belfast bring the Titanic experience to life	29
Awards - Commerce Business Systems	29
MFPs - Steve Pearce highlights the importance of engaging employees in net zero strategies	30
Telephony - Are you ready for the ISDN switch-off? If not, this is what you need to do	31

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