Is the quality of your VoIP telephone calls letting you down? “POUVEZ-VOUS M’ENTENDRE?” Springer Spaniel [Canis lupus familiaris] Implementing digital transformation into your business is essential for success. But with technological advancements dominating the business world, it’s important to assess the digital additions within your company to discover if they are making the expected improvements. As a business leader, you may wonder where to start. Here, we explore five ways to improve digital experiences in the workplace. 1 Provide training on digital tools There are plenty of ways digital additions will fit within your company, and there can be many purposes too. One benefit is that it can make your employees’ working processes quicker, whether it be through upgrading devices or even the installation of software.With technology constantly changing, workers often have to adapt to new tools. It can be tricky for employees to familiarise themselves with new concepts that they haven’t used before. It’s important to provide regular training for employees. Not only will it make the transition easier for them, but tasks that require new technology will be completed at a quicker pace and to a high standard. Digital signage can be used to great effect in staff training, as it can not only provide valuable information but also offers a sense of belonging too. 2 Keep up to date with digital trends The COVID-19 pandemic placed emphasis1 on the necessity for digital implementations in the workplace with many businesses making adaptations in a time of need. But the demand remains, with the digital transformation market expected to reach $490 billion in 2025 compared to $300 billion this year. Therefore, the future holds many opportunities to incorporate technology into your business, so it’s essential to set time within your company to research current trends and the uses of new technology. Conducting research will allow you to gain insight into the benefits of various digital tools and assess which will be the right fit for you. And with many businesses also looking to improve digital experiences, keeping up to date with trends and new tools helps you stay competitive. 3 Avoid leaving your remote employees behind Currently, in Britain, one in five employees work remotely2. Despite this being the only solution for non-essential workers during the pandemic, working from home has remained even as lockdown restrictions eased. This was possible due to the implementation of technology during lockdown. Now, remote work has been successfully incorporated into traditional working life and businesses finding a balance between the two. Remote work offers businesses the opportunity to hire people who aren’t local. So, in this instance, you may have just as many employees working from home as you do in the office. It’s key to regularly check in with these employees and ensure that their digital tools are up to scratch, as this is much more important to them than it is for employees working in the office. Ensuring that software and devices are up to date is a necessity so that they can continue to complete their work to a high standard. Planning regular video calls reassures them that they are appreciated in the company and offers an opportunity to keep them connected. Become fastpaced & adaptable Five ways to improve digital experiences in your workplace by Vitec WORKPLACE businessinfomag.uk magazine 22
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