businessinfomag.uk
magazine
40
Advertorial
We were delighted to have recently
won the Best Hosted Platform
category of the prestigious
Comms National Awards for SIP
Communicator™, our hosted
telephony platform. This is the third
year running SIP Communicator™ has
won this Comms National Award and
Spitfire was also Highly Commended
for our Best Internet Service Provider
entry.
If you haven’t heard about hosted
telephony, it is worth considering for
any business because it has significant
advantages over conventional on-
premises phone systems. Hosted
telephony requires minimal capital
expenditure because billing is based on
a monthly service charge which is tax
deductible, whereas capital expenditure
is only partially tax allowable.
Consequently costs are estimated
to be about 50 per cent less than a
conventional on-premises phone system.
The cloud based SIP Communicator™
Hosted telephony is
cost-saving award winner
by Tom Fellowes, Sales Director of Spitfire Network Services
hosted telephony service only requires
SIP compatible handsets, making the
service an extremely cost-effective
solution for business start-ups and
small businesses that are growing and
anticipate moving premises or are spread
over multiple sites. For larger enterprises
hosted telephony is also an ideal
solution. Larger businesses benefit from
the disaster recovery potential of hosted
telephony, because if it is not possible to
operate from the normal premises, staff
still have access to a hosted telephony
service from another location.
In operation hosted IP phone services
offer all the features and functionality
of a conventional phone system such
as extension dialling, call transfer, call
forwarding and so on, but have a number
of additional benefits. The system can
be configured via the internet, allowing
change of feature set-ups as required,
without incurring any engineering
charges.
For the increasing number of
organisations where individuals want
to work remotely (usually at home),
hosted IP phone systems provide the
means of presenting a professional face
to the outside world without the need
for a dedicated business premises. Staff
working remotely from home have full
access to phone system functionality,
just as if they were in the office. Hosted
IP is also ideal for multisite operations
such as retail branch networks because
colleagues can call each other using
abbreviated extension numbers and
without incurring public network charges.
They can also transfer external calls,
forward calls to other extensions and so
on.
The judges recognised that SIP
Communicator™ has unique advantages
over rival hosted telephony services.
Because we are a business ISP, SIP
Communicator™ is designed as an end-
to-end service to guarantee Quality of
Service (QoS), overcoming one of the
biggest objections to moving to cloud
based telephony.
The Comms National Awards are
widely acknowledged as a benchmark
of excellence within the telecoms
industry and organised by Comms
Dealer magazine. The Awards are judged
by an independent panel of industry
experts and Spitfire’s winning and highly
commended entries were chosen ahead
of other finalists and many more entries
that failed to make finalist status.
For more information call us on
0800 319 6262, or visit
Tom Fellowes, sales
director, Spitfire
Network Services
