| Comment | 3 |
| Agenda: Time to prepare for an ageing workforce | 5 |
| Printing: Business inkjets for managed print services | 11 |
| Mailing: Franking machine users hit with double digit price increase | 11 |
| Cover Story: Why Spitfire is best for business | 12 |
| Mailing: Frama launches Mailmark-compatible franking machines | 15 |
| Innovations: Smart technology | 19 |
| Digital Workflow: A school using a Fujitsu scanner to improve communications | 29 |
| Scanners: Kodak's high volume new scanners | 30 |
| eBooks: How to create your own | 31 |
| Mobile Telecoms: Dithering politicians are harming business | 32 |
| Office Environment: Make your staff happy | 37 |
| Live Chat: Not just for the big boys | 38 |
| On Test: Benq monitor & IRIS mouse/scanner | 39 |
| Workplace Art: How to buy office art | 41 |
| Office Design: Printed film in Skype's offices | 42 |