technologyreseller.co.uk 39 TECHDIGEST ...continued Halo is enhancing its HaloITSM cloud and on-premises service platform by integrating the Raynet One Technology Catalog, a leading source of IT asset management and technology data. Raynet’s highly structured, normalised and enriched IT asset data will become the single source of truth for all IT service processes within HaloITSM. The integration will enable companies to accelerate their ITSM processes and minimise risk, for example by eliminating error-prone manual entries. www.usehalo.com … N-able, provider of a unified endpoint management (UEM) and cyber resiliency platform, has launched new core certification programs for its UEM solutions, N-central and N-sight – two major components of the N-able Ecoverse. The certifications are free to customers and available on demand through the N-able U training and learning platform. n-able.com … Customer experience specialist FourNet has launched an Agentic AI automation platform that enables organisations to create their own intelligent digital employees (AI Agents). FourNet IntellAIgent uses agentic AI to create truly autonomous systems that can handle complex business processes with human-like intelligence, learning as they go. Unlike traditional automation tools, such as Robotic Process Automation (RPA), it is able to launch and manage complex tasks using multiple platforms and systems such as appointment scheduling, back and forth with customers on different channels, diary entries, responding to real-time scheduling changes, and CRM updates – all without the need for human intervention. www.fournet.co.uk … JumpCloud is expanding its unified identity, device and access management platform with native privileged access management (PAM) capabilities following its acquisition of VaultOne, a provider of PAM solutions for securing access to SaaS applications, cloud infrastructure, databases and other critical assets. Integrating VaultOne will help JumpCloud give today’s global workers secure, frictionless access to resources regardless of where they are located by providing a secure, browser-in-browser access experience; VPN-less access to critical assets, reducing IT complexity and cost; elimination of lateral movement threats via continuous monitoring; and end-to-end authentication security at scale. https://www.jumpcloud.com/ … As part of its largest ever investment in store safety technology, omnichannel technology retailer Currys is equipping staff in its 301 UK&I stores with VoCoVo Series 5 Pro headsets. The roll-out, following successful trials in 20 selected stores, is designed to counter an industry-wide rise in shoplifting and abuse by customers. By enabling colleagues to communicate quickly and easily, VoCoVo technology also helps staff deal with customer queries more efficiently. Call points throughout the stores enable visitors to request assistance at the touch of a button, with notifications delivered straight to colleagues’ headsets. https://www.vocovo.com/ … AvePoint is helping MSPs enhance their data security offerings, streamline IT management and provide optimisation services at scale with the addition new features to the AvePoint Elements Platform. These include seamless integration with major distributors, allowing partners to purchase, track and manage all client licences directly from the Elements dashboard without switching between multiple vendor portals; tools that enable MSPs to detect insider threats and suspicious user behaviour across client environments; licence utilisation features that analyse licence usage across multiple client tenants and enable seamless licence reassignment without manual intervention; and storage optimisation that allows partners to configure and execute archiving jobs across multiple customers simultaneously. Chris Shaw, Head of Channel at AvePoint UK, said: “With nearly a third of small and midsized businesses (SMBs) falling victim to cyberattacks and 81% of SMBs believing AI is increasing the need for additional security controls, MSPs are in the midst of a tremendous market opportunity to take advantage of a rapidly growing market for Managed Security Services. The AvePoint Elements Platform makes it easy to scale deployments and follow through on the desire to standardise their support with one vendor – a goal of nearly three quarters of MSPs today. Automation and simplification are key drivers for us in the security space and we’re actively working with our partner community to show them the power of these new tools.” www.avepoint.com … Cohesity, a leader in AI-powered data security, is extending its partnership with 11:11 Systems, a managed infrastructure services provider, by collaborating on the delivery of a fully managed Clean Room Recovery service covering the entire lifecycle of cyber incident response, from detection and isolation to mitigation and fullscale restoration. Combining core Clean Room capabilities from Cohesity with cyber incident recovery and managed services expertise from 11:11 Systems, 11:11 Cyber Recovery Platform for Cohesity provides fully isolated, air-gapped environments that enable enterprises to respond to and recover from cyber-attacks faster. The 11:11 Cyber Recovery Platform for Cohesity is available as a monthly recurring cost with no upfront capital or operational investments. www.1111Systems.com Foldable display designed to overcome common installation challenges PPDS, the exclusive global provider of Philips Professional Displays and complementary solutions, has launched a new direct view LED all-in-one display with a ‘foldable’ design that enables it to fit easily through any standardsized door, including elevators. The 135-inch Philips Unite LED 6000 Series All In One will be welcomed not just by customers wanting to make a bold impression or transition away from smaller LCD screens but also by installers, FMs, exhibition and rental companies looking for a solution to the installation, transport and storage difficulties presented by larger displays. Other notable features include a motorised trolley for effortless, smooth height adjustment, with integrated emergency stop, and a flight case that allows the display to be stored neatly when not in use and easily moved and redeployed on demand. www.ppds.com
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