RESELLER NEWS technologyreseller.co.uk 13 bespoke mobile clinical photo capture and sharing application. Called Galerie, the app was originally developed to enable the capture of clinical images outside regular working hours, but as Sally Cooke, Head of Design, Photography and Reprographics at Lewisham & Greenwich NHS Trust, explains, it has other benefits. “Clinical photos need to be taken and accessed around the clock, but our department’s services are only available during regular working hours. The NHS did not, and still does not, have a national solution to this problem and none of the existing applications we looked at met our requirements for Trust oversight and ownership of captured media, storage safety and consent to photography. We also needed a connection into the NHS spine to ensure consistent demographic data,” she said. A particular problem was limited or nonexistent integration between the different Electronic Patient Record (EPR) systems used by the Trust’s community care and hospital teams, which makes it harder to deliver joined-up care and track treatment progress, particularly for patients who move between acute and community settings. Galerie gets around this problem by being EPR system-independent so that the app and centralised photograph database remain accessible even if the Trust changes or updates its EPR system; by being user-independent, so if a doctor leaves the Trust, the images stay within the application environment and do not leave with them; by enabling clinicians to add notes to images; and by connecting directly to the NHS spine, which enables the secure, encrypted sharing of patient diagnostics. In addition, Galerie ensures the Trust stores electronic patient data in line with current guidelines and legislation as Julian Beeton, Senior Designer, Photography and Reprographics at Lewisham & Greenwich NHS Trust, explains. “Galerie works on a phone, laptop or a smart device and looks identical in each instance. The only difference is that when Galerie launches on a phone, it also launches the camera so the user can take a photo. The key point here is that photos never touch the user’s camera roll or photo gallery; they stay within the application environment and don’t end up on a user’s mobile device, helping to protect against GDPR breaches. Galerie also restricts how photographs are shared via email, only allowing them to be forwarded to authorised accounts, such as nhs.net emails and other approved DCB1596-compliant domains from partner organisations.” www.node4.co.uk ISN acquired by ITGL, part of Conscia Cybersecurity, collaboration and networking specialist ITGL, part of Conscia has acquired Intuitive Systems & Networks (ISN), a Cisco technology solutions and services provider with 40 employees based in Royal Wootton Bassett. The acquisition of ISN comes 12 months after ITGL was acquired by Conscia, a Danish Cisco Gold Partner and provider of cybersecurity and networking solutions for mission-critical IT infrastructure in large European organisations. Now operating as ISN, part of Conscia, the provider of cybersecurity, managed network and software-defined solutions predominantly to UK midmarket customers and a number of public sector organisations will work in close partnership with ITGL teams in Oxford and Portsmouth, bringing the headcount of the newly merged organisation to 130. Neil Pemberton, CEO of ITGL, part of Conscia, said: “ISN is an ideal acquisition for us, from a culture, capabilities and market expertise perspective. With the organisation on board, we are better placed to expand our commercial client base and enhance existing managed services and cybersecurity offerings.” MSPs anticipating growth of 20% or more MSPs continue to be confident of strong revenue growth driven by rising demand for managed cybersecurity services, a greater focus on cyberresilience and compliance, new opportunities in comanaged IT and AI-powered automation of workflows and sales and ticketing processes. Almost two-thirds (59%) of MSPs questioned for N-able’s second global MSP Horizons Report, produced in association with Canalys, expect to increase revenue by at least 20% in 2025, with 90% anticipating increased demand for managed cybersecurity services (up from 80% last year). Almost 40% of respondents expect profit from managed services to rise by more than 20% in 2025, with security-related services making up the top four most important contributors to managed services revenue over the next three years. Third-party MDR tops the list of new services MSPs are planning to add. The most in demand future managed backup and disaster recovery services are SaaS application backup (53%) and AI-powered backup and recovery (51%). The main challenges identified by MSPs are new customer acquisition and upskilling staff, both of which are fuelling greater interest in M&A, cited by 90% of survey respondents, up from 44% last year. Commenting on the report, N-able President and CEO John Pagliuca said: “A central theme of this year’s report is cyber resilience. Conversations with MSPs worldwide make it clear that the line between IT operations and security operations has blurred. The leading MSPs differentiate themselves by addressing security across the entire attack lifecycle: from protection and detection to response and recovery. When it comes to cybersecurity, ‘good enough’ is no longer good enough.” Robin Ody, MSP Analysis Practice Lead at Canalys (now part of Omdia), added: “The forward-looking partner today is focusing on those specialisations that will provide the most value to the customer and help them remain competitive: cybersecurity, cloud, AI, risk management, compliance monitoring and vertical capability.” The MSP Horizons Report is based on feedback from 451 business-to-business channel partners across EMEA, North America, APAC and Latin America. n-able.com John Pagliuca dbfb partners with Royal Manchester Children’s Hospital Telecoms and IT managed services provider dbfb is partnering with Manchester Foundation Trust Charity to help raise awareness and funds for Royal Manchester Children’s Hospital. The collaboration has great significance for recently appointed Director Paul Sculthorpe MBE who since 2013 has been fund-raising for the hospital where his youngest daughter was successfully treated for kidney cancer, aged just four-years-old. The rugby league hall of famer and former Warrington, St Helens and Great Britain captain said: “I am really thankful to the dbfb team for supporting a cause that means a lot to me and my family. I will be forever in debt to the Royal Manchester Children’s Hospital.” dbfb is kicking off its support by taking a table at the Champions For Children Gala Dinner, a fundraising event being staged in Manchester this March in aid of the Royal Manchester Children’s Hospital Charity and Foundation 92. www.mftcharity.org.uk Paul Sculthorpe MBE continued...
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