continued... technologyreseller.co.uk 37 TECHDIGEST Sharp has expanded its IT services capability in Europe with the acquisition of Apsia, a French specialist in digital transformation and cloud integration with revenues of €22.5 million in 2022 and 150 employees. Apsia offers a broad range of services across Cloud ERP, Cloud CRM, Cybersecurity, Data/IA & Cloud Analytics, as well as consultancy and implementation programmes. www.sharp.eu … Alchemy has won the Growing New Technology award at the Deloitte Fast 50 awards, in association with Google. The award recognises the impact of the Dublin-headquartered company’s proprietary end-to-end tech stack, which offers a seamless process for the recovery, processing and refreshing of used devices and their remarketing via the Callisto wholesale marketplace and Loop direct-to-consumer e-commerce platform. In the last five years Alchemy has facilitated the processing of 7 million devices globally and increased its footprint to 16 facilities in 12 countries. Over the same period, it has grown its device processing capacity tenfold, from 250,000 to 2.5 million devices. www.wearealchemy.com … Vulse, the UK-based SaaS employee advocacy platform, is seeking investment of $1 million to fund the establishment of a dedicated base in the US and new marketing activities. Founded in 2019, Vulse enables employees to act as brand ambassadors for their company, leveraging content creation models and API integration with LinkedIn to drive engagement. Vulse has previously raised £250,000 of funding through SFC Capital and private investors. Co-founder Annika Sanderson said: “The investment will help us grow our team, enhance our marketing efforts and establish a presence in one of the most active social media markets in the world.” www.vulse.co … NTA is giving customers the ability to manage calls, customer data and workflows via a unified, interface through a new partnership with Bubble. The combination of the NTA telephony platform and Bubble’s CRM/ERP integration tool enables users to centralise communication channels and add advanced features such as Click-to-Dial, Call Logging, Real-Time Call Pop-Ups and Automation. Cliff Chandler, Head of Sales at NTA, said: “While we have had CRM integration for many years, our new partnership with Bubble allows us to connect with over 200 CRM platforms. Even if a customer’s CRM isn’t currently compatible, adding it to the integration roadmap is seamless and comes at a lower cost than other solutions.” www.nta.co.uk … Cornerstone OnDemand has launched a 24/7 coaching solution, Immerse Companion, that employs ‘virtual human companions’ to help people improve their problem-solving skills, teamwork, leadership and emotional intelligence. The virtual coaches and mentors, based on generative AI avatar technology, enable users to develop soft skills through personalised one‑on‑one sessions and the role-playing of common workplace scenarios. Josh Bersin, Global Industry Analyst and CEO of The Josh Bersin Company, said: “Exciting new platforms like Immerse Companion let employees learn, practice and get expert feedback from AI, just like a real expert coach. This is where corporate training is going.” https://www.cornerstoneondemand.com/ platform/immersive-ai-learning-companion Dropbox has announced a new iteration of its AI-powered universal search tool, Dash for Business. Due to be launched in the UK early in 2025, it will enable teams to find the information they need within all connected apps and tools, including Dropbox, Google Drive, OneDrive, Notion and Asana, and then organise, share and secure that data from one central platform. Other new features include real-time answers/summaries and AI-generated follow-up questions/answers and content links; content access and permission controls; and default self-hosted AI, which ensures customer data remains within Dropbox’s trust boundary rather than third-party AI platforms. https://dash.dropbox.com/ … CAPSLOCK is helping to plug the cyber skills gap with the launch of a new service that gives organisations access to cyber experts on‑demand without the expense of having to recruit their own experts. Called Deploy, it enables organisations to hire CAPSLOCK-trained and certified cyber practitioners, from SOC analysts to cloud security specialists, at a fixed daily rate for a 12-month minimum contract. Contractors are available in a variety of roles, including GRC (governance, risk and compliance), vulnerability management, cloud security, SOC analysis and threat intelligence. https://capslock.ac/services/deploy Freshwave plans for continued growth with new credit facility Connectivity infrastructure-as-a-service provider Freshwave has secured a committed credit facility of up to £100m from Guggenheim Investments as it looks to build on and maintain a CAGR of more than 30% over the last five years. As a pioneer of a multi-operator ‘enterprise pays’ model for indoor mobile connectivity, Freshwave provides small cells, distributed antenna systems and Wi-Fi to thousands of buildings across the UK, including skyscrapers, stadiums, hospitals and central and local government buildings. It also builds masts on behalf of UK mobile network operators and supports hundreds of outdoor mobile networks. The new credit facility from the global asset management and investment advisory division of Guggenheim Partners, building on the significant investment already made by DigitalBridge, will enable Freshwave to exploit opportunities in an addressable digital infrastructure market forecast to grow at a CAGR of 20%+. Freshwave CEO Simon Frumkin said: “Over the past five years, we have gone from strength to strength, and we don’t see this slowing down. Edge connectivity is key to enabling edge computing and artificial intelligence applications which will transform how organisations operate. This credit facility will help fund Freshwave’s continued expansion and reflects confidence in both the strength of our business and the neutral host model as a catalyst for faster growth in the digital infrastructure market.” www.freshwavegroup.com Annika Sanderson
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