14 01732 759725 INTERVIEW View from the channel With David Lindores, CEO of Eureka Solutions Now one of the UK’s leading providers of business software solutions, with a turnover approaching £6 million, over 1,000 clients (plus several thousand support contracts) and a headcount of more than 70, Eureka Solutions, headquartered near Glasgow, was set up 20 years ago in 2004. It quickly became known for designing and delivering highly customised implementations of accounting/ERP systems, starting out with Sage and adding Oracle NetSuite in 2012. Last year, it enhanced its portfolio further with the challenger cloud accounting software brand iplicit. Eureka Solutions also develops its own solutions, notably the integration tool Besyncly, which underpins many of its customer projects by connecting vital systems so that accountancy software, CRMs and ecommerce platforms can ‘talk’ to each other. From the beginning, the firm has taken pride in the technical expertise and knowledge of its employees. Half the senior leadership team, including CEO David Lindores, started as graduates and every year Eureka Solutions introduces new graduates to the team. In the past four years, 33% of all hires have come straight from university. As well as supporting innovation and customer service, nurturing talent and investing in young people ensures high levels of employee fulfilment – more than 40% of staff have been with Eureka Solutions for over five years – and this, Lindores believes, will hold Eureka Solutions in good stead for the next 20 years. “Eureka Solutions will build on the successes we’ve had so far by carrying forward our commitment to our customers and the technical skills of our teams. We’ll continue to invest in our people and our products so we can continue to deliver real value to our customers over the long term,” he said. Here, he gives his view from the channel. Technology Reseller (TR): How’s business? Better or worse than 12 months ago? And how confident are you about the future? David Lindores (DL): We had a particularly strong start to the calendar year, and with our financial year starting in May we’ve focused on maintaining that momentum. Fortunately, we’ve seen 9% growth compared to this time last year, which is a very positive sign. Certainly, we’re on track to meet our strategic objective of double‑digit growth. We’ve been investing heavily in our Sales and Marketing team and also in our integration product over the past six months, and we’re beginning to see the positive impact of those efforts. Looking ahead, I’m confident about the future because of the steps we’ve taken and the results we’re starting to see. TR: In what areas are you experiencing strongest demand? DL: We have multiple facets to our business, but the two areas where we’re currently experiencing the strongest demand are in customers moving from legacy systems to cloud ERP systems, and in integration services. Integration has been a key focus for us, particularly with our Besyncly platform, which connects business platforms. We’ve made significant investment into Besyncly, including building out cloud connectors, one of which we’re currently developing for Sage Intacct. Additionally, we’ve added a third finance/ERP product to a portfolio that already includes Sage and Oracle NetSuite. We believe iplicit will fill the niche we’ve identified as it offers exceptional functionality at an affordable price, making it an attractive option for companies looking to upgrade from entry level cloud or legacy systems. TR: What recent wins are you most proud of? DL: A major recent success has been our new partnership with Millwall FC. This collaboration cements our reputation as the go-to specialist for implementing Oracle NetSuite within sports organisations, particularly football teams. David Lindores
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