Tech LIVE 2024 27 technologyreseller.co.uk “We’re excited to bring fresh faces and new ideas to the table at UptimeLIVE. This event is all about equipping MSPs with the practical knowledge and tools they need to run and scale a successful business,” Bradley Munday, CEO and Co-Founder, Uptime UptimeLive, co-located with TECH LIVE 2024 in the Business Design Centre, London on September 17, is a new business strategy event for MSPs offering recommendations and insights into the strategies, skills and tools needed to boost growth and profitability. 12:15 – 12:30 Meet a new breed MSP Speaker: Jim Captainino, Managing Director, Innova UK Discover how a real-world customer successfully leveraged Uptime to outsource their MSP functions. Learn about the challenges they faced, the solutions provided by Uptime and the improvements in efficiency and service delivery they achieved. 13:35 – 14:05 Secrets to growth with 3 UK MSPs Speaker: Perry Ashby, Urban Network Three leading names in the MSP space share the secrets of their success. 14:10 – 14:40 The easy marketing system that wins MSPs new clients Speaker: Paul Green, MSP Marketing Edge MSP marketing expert Paul Green highlights the four marketing problems that stop MSPs from winning clients and outlines an easy three-step system to overcome them. 14:40 – 14:55 Two-minute tips Speaker: Sponsors We tasked our sponsors with one job – to share their top tip, observation or piece of advice in only two minutes. No sales pitches allowed. 15:45 – 16:45 Keynote Speaker: Levi Roots Levi relives his entrepreneurial journey from Musician to Morrisons, describing the start of his business journey with Reggae Reggae Sauce, his appearance on Dragons Den and everything that followed. BREAKOUT SESSIONS 11:05 – 11:35 Compliance as a Service – the fastest growing market in tech Speaker: Greg Jones, VP of Business Development, EMEA, Kaseya Discover how MSPs can turn compliance into a strategic advantage and learn about the latest compliance tools. 11:40 – 12:10 SuperOps Fireside Chat Speaker: Arvind Parthiban, CEO, SuperOps Hear about innovative approaches and strategies for staying competitive in a rapidly changing market, including how to leverage new technologies and adapt to emerging trends. 12:10 – 12:40 Compliance, Insurance and AI – Conversations Driving Cybersecurity Services Speaker: Kyle Torres, Sophos How Compliance, Cyberinsurance and Generative AI are shaping conversations around cybersecurity services. 13:45 – 14:05 Building Value and Efficiency Through Process Perfection Speaker: Sam Callaghan, Connectwise 14:10 – 14:40 Brigantia Fireside Chat Join us for an insightful fireside chat with a renowned industry influencer on the threats and opportunities facing MSPs. Seminar programme MAIN STAGE 9:00 – 9:45 Building business acumen Speaker: Bradley Munday, CEO, Uptime Uptime CEO Bradley Munday will kick off UptimeLive, sharing his insights on industry developments and highlighting key challenges that keep MSPs awake at night. 9:45 – 10:30 A new breed is here... Speakers: Bradley Munday and Jason Kemsley A new breed of MSP is here and they have the ability to scale quicker than ever before, growing four times faster than a traditional MSP. What are they doing and how are they doing it? 11:05 – 11:35 M&A is slowing down, what do you need to know? Speaker: John Whitty, Chairman, Air IT Join us for a comprehensive overview of M&A in the MSP sector. Learn about the opportunities and challenges MSPs face during the M&A process and gain insight into strategies for success. Attendees will be able to book 1-to-1 personalised consultations with John in a dedicated onsite M&A clinic following his presentation. 11:40 – 12:15 Building business frameworks for MSPs Speaker: Jason Green, EOS Implementer, EOS Worldwide This dynamic session will explore the concept of business frameworks and how they can be used to streamline operations, drive growth and enhance client satisfaction. Organised by Uptime, a global leader in MSP outsourcing, UptimeLIVE includes an exhibition and a paid-for seminar programme hosted by experts with decades of experience in the MSP sector. Tickets cost £49.99 (ex VAT) and can be bought at https://www.uptimelive.events. The price includes access to the main stage and breakout sessions; entry to the UptimeLive and TECH LIVE exhibitions; lunch; and a reception from 17:00 to 21:00. Who’ll be there? Sponsors and exhibitors to date include: Headline Sponsor – ThreatLocker; MSP Expand Sponsors – ConnectWise, Sophos, Kaseya, Brigantia, SuperOps.ai; MSP Engage Sponsors – OpenText, AnswerConnect, Liongard; MSP Touch Sponsors – CompTIA, Enclave, JTP Accountancy & Tax Services, Salesbuildr, The Tech Tribe, Network Group, Barracuda MSP, Cloud Contracts 365, Air IT, Pax8, EOS Worldwide; and Special Guest – TUBBLOG. 4in partnership with
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