01732 759725 42 PEOPLE ...continued S-RM strengthens post-incident recovery team Global intelligence and cyber security consultancy S-RM has strengthened the post-incident restoration and recovery team at its London headquarters with the recruitment of Tom Yoxall and Mark Long from IT managed services provider Commercial. Yoxall is taking up the position of Head of Restoration and Recovery Services, covering the UK, US, Europe and Asia, with Long joining as an Associate on the Restoration and Recovery team. Jamie Smith, Global Head of Cyber Security Services, said: “I am delighted to welcome Tom and Mark to our growing cyber practice. We have had an outstanding year as a division, delivering world-class incident response, offensive security and advisory services to our clients, and expanding our offering into the APAC region. Following a cyber incident, a critical part of our mission is to ensure that companies get back operating as quickly and securely as possible. The addition of Tom and Mark to our existing restoration team will further enable us in this mission and I’m excited to see the continued growth and development of our recovery capabilities.” www.s-rminform.com .... Lightware invests in Enterprise team Lightware Visual Engineering, a manufacturer of connectivity solutions for the professional integrated systems market and a pioneer in signal management, is strengthening its Enterprise team to help it develop new global relationships and deliver innovative solutions to enterprise clients worldwide. Craig McQueen, erstwhile Sales Director at Lightware UK, has been appointed Director of Enterprise Sales for EMEA, joining Michael ‘Moose’ Adams, Director of Enterprise Sales for the US, and Péter Vida, Enterprise Sales Manager, in Lightware’s new Enterprise team. McQueen will be responsible for developing Lightware’s enterprise business in the UK and EMEA through a combination of end-user engagement, the Enterprise Partner Program and support for local sales teams involved in large projects for enterprise customers. https://lightware.com/ .... Expanded role for Tollring’s Hilary Oliver Tollring, a developer of business communications analytics tools, call recording solutions and telecoms expense management and fraud management systems, has strengthened its focus on customer satisfaction by extending the remit of Chief Marketing and Experience Officer Hilary Oliver to include responsibility for customer revenues and the customer experience. As Tollring’s new Chief Customer Officer (CCO), Oliver, who joined the company in 2012 and was promoted to Marketing Director in 2016, will make sure employees strive for excellence across all customer touchpoints. She said: “Everyone who buys or sells our suite of software is a valued customer and we strive to ensure that their experience in working with Tollring and using our products is excellent from the outset. By ensuring that we are a pleasure to do business with, we will nurture and extend their business with us. “Our customer success strategy focuses on customer retention, spotting opportunity, lowering cost of acquisition and driving consistency in engagement throughout all our routes to market. We also look to maximise market opportunities, such as Microsoft’s marketplaces, to provide more choice to customers and partners, helping them to deliver and use exceptional products that are intuitive and require little training.” www.tollring.com .... ERP veteran joins jobmate as Non-Executive Director Jobmate is supporting the marketing of its cloud-based enterprise resource planning (ERP) services to supply chain businesses in the UK and Ireland with the appointment of Ian Newcombe, erstwhile CEO of ERP solutions provider Sanderson Group, as Non-Executive Director and the recruitment S2S Group welcomes David Woodriff to leadership team S2S Group, the data destruction and electronic recycling firm, has strengthened its leadership team with the appointment of e-waste recycling expert David Woodriff as Group Commercial Director. Prior to joining S2S Group, Woodriff worked as UK National Commercial Manager for recycling at Sims Lifecycle Solutions for 18 years, with responsibility for sourcing e-waste for processing. In addition to his industry experience, Woodriff has five Certificate of Technical Competence (COTC) qualifications covering the transfer and treatment of hazardous and non-hazardous waste, as well as Waste Electrical and Electronic Equipment (WEEE) recycling. https://s2s.uk.com/ Tom Yoxall S-RM Mark Long S-RM Hillary Oliver Tollring Craig McQueen Lightware Michael ‘Moose’ Adams Lightware of Joe Stephen as Sales Manager. Jobmate CEO and Co-founder Chris Dalton said: “We’re delighted to announce these important additions to the jobmate team. Our fully native-cloud operational ERP software is already available in a number of industry sectors and now, with input from Ian and Joe, I’m confident businesses in the supply chain and beyond will soon benefit from its numerous sectorspecific applications.” Newcombe added: “During 15 years with Sanderson, I saw the development of numerous resource management software tools as business managers began to embrace the benefits of enterprise resource planning. As jobmate brings its unique native cloud system to the logistics industry, I look forward to playing a key part in the company’s continuing success.” www.jobmate.cloud .... Workplace Vision appoints COO Workplace Vision, provider of a framework of services, tools and resources to ensure consistent delivery and management of AV/UC operations on a global basis, has announced Craig Bonner as its new Chief Operating Officer (COO). With over 22 years of experience in the AV and UC space, Bonner brings a wealth of service and project management expertise to the Workplace Vision team. In his new role, Bonner will help establish Workplace Vision as a leading service-oriented business by expanding its client base, strengthening the team through the recruitment of industry professionals, and signing new partnerships with service vendors. www.workplacevision.com Grant Barton, CEO of S2S Group, welcoming David Woodriff
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