continued... RESELLER NEWS 15 Flotek celebrates two years of growth On July 13, IT and communication services provider Flotek celebrated its two-year anniversary with the second annual ‘FloFest’ for the company’s 86 staff, suppliers, sponsors and their families. Since being founded by Jay Ball, Dave Middleton and Malcolm Holland in 2022, Flotek has completed 11 acquisitions (with two more to be announced this summer); opened seven regional offices; increased turnover to £12 million; and grown its customer base to more than 2,000. Later this year, it will be opening a new head office in Bridgend and setting up an Enterprise Management Incentive (EMI) scheme that will enable staff to have a share in 10% of the business. Flotek is aiming to double annual revenue to £24 million within the next two years and increase headcount by 50% before next year’s FloFest. www.flotek.io CCEP with business continuity across its manufacturing and distribution network infrastructure and empower Systal to accelerate CCEP’s network transformation, which is seen as essential for reducing its environmental impact and increasing product diversification across new categories such as coffee and alcohol. Systal CIO Neil Wisbey said: “We are thrilled to officially go live with our direct service as CCEP’s trusted technology services partner. Our team’s agility and dedication to providing a higher value service delivery has been the bedrock of our CCEP partnership over the past six years. We are excited to continue supporting CCEP as they innovate and transform their critical network infrastructure.” This new partnership is the latest milestone for the Glasgow-headquartered technology business, which has experienced consecutive years of strong double-digit revenue growth, most recently by 77%. In the last six years it has increased revenue from £10.3m in 2018 to more than £74.8m today and its headcount from 80 to more than 1,000. Systal, the only new entrant in Gartner’s 2023 Magic Quadrant for Managed Network Services, recently underlined its global ambitions with the opening of a new Network Operations Centre in Tampa, Florida. www.systaltech.com. ··· Node4 to the rescue Node4, the cloud-led digital transformation Managed Services Provider (MSP), has helped UK-based animal search charity Drone To Home cope with rising call volumes by implementing a sponsored Webex Calling solution that also features cloud-based meeting, messaging and team collaboration capabilities. Founded by CEO Phil James, a former Close Protection Officer, Drone To Home is the UK’s first drone-based search and rescue charity for animals including lost dogs and farm livestock. The charity’s three full-time staff are supported by a team of 20 volunteer call handlers, who deal with 40-70 inbound calls a day, and over 150 volunteer drone operators, most of whom have their own drones. James said: “We had outgrown our existing phone system but weren’t ready for a formal contact centre solution. As luck would have it, one of our volunteers, Sarah Church, works for Node4 and she put us in touch with the company’s Webex Calling specialists. “After Sarah made the introductions, Node4 set us up with a heavily discounted package and installed everything for free. This means we can keep more funds for our core work of reuniting lost animals and owners—and don’t have to worry so much about our technology expenses.” As well as ensuring incoming calls are answered swiftly from anywhere, with capacity for twice as many volunteer call handlers, the Webex Calling solution helps with call handling rotas and volunteer availability. Another key selling point for Phil James is dedicated Webex Space for each missing animal case which volunteer call handlers and drone operators can log into to view information on recent sightings, update owners and deploy drones where needed. He said: “I was particularly keen on this aspect of the solution. It keeps us working efficiently even as case numbers increase. It also ensures we remain organised with all the necessary case information at our fingertips. As a former police officer, I know these elements are essential if we’re to work methodically and logically to track down people’s beloved animals.” https://dronetohome.org.uk www.node4.co.uk ··· Sona Business enters UK connectivity market International wholesale internet, cloud and hosted UC solutions provider Sona Business is entering the UK connectivity and IP communications market with the opening of an office in Hull and the appointment of John McKindland as UK Partner Manager. The privately owned provider of integrated network communications, set up 12 years ago by founders Sonia Harjani and Walter Perris, has global operations centred on Dubai and Rotterdam and a strong market presence in the Netherlands, Belgium, Germany and Switzerland, supported by a 24/7/365 Global Network Operations Centre and data centres across Europe, the Middle East and Asia. Sona’s wide-ranging portfolio includes SD-WAN connectivity, private cloud services and real-time data, video and Phil James Drone To Home John McKindland Sona
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