01732 759725 22 60 seconds Create Brilliant Technology Solutions for SMBs With Cloud Market Terry O’Brien, CEO of Giacom, explains how the need for converged Cloud and Comms solutions in the SMB market continues to drive Giacom’s value proposition and how it has influenced the latest major update to its Cloud Market platform. As the IT and communications sectors merge, so too must the Channel’s approach to delivering solutions. The expectations of SMBs are evolving at a rapid pace. Increasingly, these businesses are rejecting disparate solutions for their technology needs, recognising instead the value in finding a strategic partner that’s capable of optimising and securely managing their entire technology estate. Our mission at Giacom has always been to empower you, our partners, to become that strategic ally for SMBs, and the new enhancements we’ve made to Cloud Market are a perfect example of our dedication to this goal. Our vision is to make Cloud Market the go-to platform for MSPs seeking to deliver a full spectrum of technology solutions to SMBs. This latest update to the Cloud Market platform is a critical step towards achieving our vision of creating a unified experience for you. It’s about providing a one-stop-shop that simplifies the complexity of technology procurement and management, allowing you to focus on delivering value and strategic guidance to your customers. The improvements we’ve made haven’t just focused on introducing new features and functionality, we’ve also worked to refine the entire process, making it as intuitive and user-friendly as possible. Through extensive collaboration with our partners, we’ve been able to develop an in-depth understanding of the challenges you face. Your invaluable feedback has been instrumental in shaping the platform’s new features, ensuring they align perfectly with your needs. A key focus area has been on enhancing the user experience. We’ve redesigned Cloud Market’s user interface to unify the front end making it more intuitive and simpler to navigate. The introduction of a new mega-menu makes it incredibly easy to navigate across our complete range of services and, with single sign-on functionality, you can access our Comms, Cloud and Hardware products and services with a single set of credentials. We’ve also introduced a new product catalogue and created more than 1,500 detailed product pages, providing all the information you need to understand and explore a product’s capabilities for yourself. Finally, we’ve worked to improve Cloud Market’s knowledgebase, making it easier for you to quickly search and find the answers you’re looking for without delay. The technology demands of SMBs are ever evolving. With our Cloud Market enhancements we are enabling you to navigate this landscape more effectively than ever before. This update is more than just an improvement; it’s a transformation that empowers us to work together in harmony, to expand service offerings, embrace innovation and create brilliant technology solutions for UK businesses together! By consolidating our offerings into a single, intuitive platform, we’re creating a seamless, unified experience for MSPs. This makes it incredibly easy for you to find, manage, and assemble a wide range of services for your customers. Find out more about partnering with Giacom. Call 03304 333 888 or visit giacom.com.
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