technologyreseller.co.uk 03 If you no longer wish to receive Technology Reseller magazine please email your details to [email protected] COMMENT Can it already be three weeks since the New Year? Age really does make time fly. As do deadlines. One very important one that still seems some way off, but will inevitably be upon us much sooner than expected is the March 15 deadline for entries to the Technology Reseller Awards 2024. Hopefully, you will have already started compiling yours. Even if you haven’t there is still plenty of time to get the ball rolling. But start now to avoid last minute panic. This week we have also opened the voting for the Distributor Awards, which are decided by vote. This is your chance to recognise the distributors that have helped you most – or that you have enjoyed working with most – over the last 12 months. They may have helped you win or fulfil a big contract, enabled you to develop new business opportunities or provided vital back-up in skills and expertise. Or you might just appreciate hearing a friendly, helpful voice at the end of the line. Whatever the reason, please visit www.technologyresellerawards.co.uk to cast your vote. It only takes seconds. Still on the subject of distributors, this month’s Q&A is with Joel Chimoindes, CEO of Nuvias UC. He highlights the vital role of distributors in helping resellers and MSPs to acquire skills so that they can address growth markets before developing their own in-house capabilities. His top tip for 2024 is CCaaS. Another area with huge potential is Digital Employee Experience (DEX). As Jed Ayres, the new CEO of DEX leader ControlUp, explains in our interview with him on page 31, in an age of remote working DEX solutions have the ability to deliver a much improved user experience across devices, networks and applications. He has just appointed DataSolutions, a Climb Company as ControlUp’s UK and Ireland distributor, so you can expect to hear much more about this growing company in the year ahead. In the meantime, don’t forget to complete your Technology Reseller Award entries to celebrate your achievements over the last 12 months and to give you and your colleagues the recognition you deserve. James Goulding – Editor, [email protected] Technology Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.technologyreseller.co.uk No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2024 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk technologyreseller.co.uk Comment Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at www.technologyreseller.uk/register Read Technology Reseller online, on tablets and smart phones www.technologyreseller.uk Join us : Follow us technology-reseller-magazine Editor: James Goulding 07803 087228 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Account Manager: Jeff Root 01732 759725 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] ISSN 2632-9301 (Print) ISSN 2632-931X (Online) 04 News Declouding powers MSP budget rise 06 Distributor News Giacom scales with intY acquisition 08 Q&A With Joel Chimoindes, CEO of Nuvias UC 12 Working Together This month’s round-up of new distribution agreements 16 Cybersecurity Infinigate experts share their 2024 predictions 18 Cover Story 2Connect Microsoft Teams Room solutions 20 Telephony NTA introduces team inbox solution for WhatsApp and launches new call bundles 22 View from the channel With Kelly Tedesco, MD of NG Bailey IT Services 24 Reseller News Who’s been bought by whom 28 Cloud marketplaces Pax8’s observations from Canalys Foum EMEA 2023 30 60 seconds with… With Richard Eglon, CMO, Nebula Global Services 31 Software How DEX leader ControlUP is enlisting the channel to expand its UK footprint 34 Technology Reseller Awards 2024 Voting for the Distributor Awards is now open 36 Insight Part two of our interview with ManageEngine 39 Ask the experts What to look out for in 2024 42 People New faces, new places TECHNOLOGY RESELLER MAGAZINE I N PRI NT & ONLI NE IN PRINT & ONLINE SINCE 2016 SINCE 2016 AWARDS 20 24 Royal Lancaster Hotel · London Thursday 23rd May 2024 Enter & Vote now trawards.co.uk
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