26 01732 759725 RESELLER NEWS StorTrec adds value to QNAP solutions Basingstoke-based IT services company StorTrec UK and Taiwanese manufacturer QNAP are extending their relationship with a value-added full support option for QNAP storage solutions. QNAP previously only provided warranties for its products. Part of the wider global Jiliti StorTrec Group, StorTrec UK delivers end-toend support services to data storage manufacturers and resellers including remote management and logistics, training for service technicians and support with installation and integration. Mark Narraway, Managing Director of StorTrec UK, believes the partnership will enhance the customer experience, streamline services and elevate the quality of support for QNAP storage appliances in the UK. He said: “We will gain the prestige of having an important manufacturer within this sector as a high-profile customer and QNAP hopes to increase sales through being able to add these services to their products.” .... Maintel expands partnership with Avaya Maintel, the cloud and managed services company, has added the Avaya Experience Platform to its product portfolio. Running on the Microsoft Azure public cloud, this scalable, cloud-based customer experience solution connects voice, email, chat, messaging and social communications across multiple touchpoints. As one of Avaya’s most accredited partners in Europe, Maintel supports hundreds of thousands of interactions per day using Avaya technology. It is also one of Avaya’s leading partners for cloud services – supporting tens of thousands of Avaya users on Maintel’s ICON Communicate and ICON Contact private cloud services. www.maintel.co.uk .... Fund-raising landmark Last year, Brighton-based telecoms provider Rubix VT set a new bar for the company by raising more than £100,000 for local good causes, including The Starr Trust. Rubix VT MD Nick Poyner said: “Since escaping poverty myself and, as a father, I want to give back and make people’s lives better. Giving back to the local community is good business too. People want to work for companies that make a real difference.” https://www.rubixvt.com/ (L-R) Sam Thomas (managing director, Sussex Business Times), Robert Starr (cofounder, The Starr Trust), Gemma King (PR & marketing manager, The Starr Trust) and Nick Poyner (managing director, Rubix VT). reporting to Steve Brown, Managing Director of the FluidOne Business IT CoE. FluidOne group CEO Russell Horton will assume the role of Chairman of CNC, with FluidOne Directors Steve Brown, Simon Ward, Chris Rogers and Roy Hastings also becoming board directors. CNC Founder and Managing Director Graham Lind said: “Having met with Russell, Steve and the wider FluidOne team, we see a great opportunity to build CNC as the trusted local IT provider whilst benefiting from expert overlay in connectivity, mobile, Unified Communications and Cyber from the wider FluidOne group.” Established in 2006, FluidOne is a provider of Connected Cloud solutions and services supported by a national fibre network, Platform One. It provides services such as connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS to 2,300 customers, including 200 channel resellers. Backed by Livingbridge, FluidOne has 474 staff and a turnover of £104m. www.fluidone.com continued... Centripetal earns its stripes at Tiger In a UK-first, Tiger is bringing the Centripetal cybersecurity solution to UK businesses through a strategic partnership with the US-based cybersecurity specialist. Centripetal’s patented CleanINTERNET service, currently deployed by over 100 customers in the US, puts operationalised threat intelligence at the forefront of cybersecurity, enabling security teams to move from reactive to proactive defence. Tiger, a provider of SaaS analytics and data solutions for leading unified communications and collaboration solutions, is reselling the CleanINTERNET service after a proof of concept proved its effectiveness in stopping every known cyber threat, saving the Tiger IT team 85 hours in the process. Tiger CEO Ben Nicklen said: “From the moment we deployed the product we were impressed by its capabilities and have already discovered areas of vulnerability that we were not previously aware of, which could have led to major security incidents if not detected. We’re delighted to be in a position where we can now recommend CleanINTERNET to our customers, with Centripetal as our strategic partner.” Dave Silke, European MD at Centripetal, added: “We are delighted to have Tiger on board as both a customer and a strong partner to help us spread the message about our proactive and intelligence-powered approach to cybersecurity.” centripetal.ai Russell Horton
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