technologyreseller.co.uk 03 If you no longer wish to receive Technology Reseller magazine please email your details to [email protected] COMMENT Just returned from a family holiday on a Greek island. Not a bad place to be in a heat wave. On about the third day, my two eldest children noticed that their younger brother hadn’t so much as dipped a toe in the beautifully cool sea. Cue much teasing from his siblings, and the likelihood that he would now make a point of staying well away from the water for the remainder of the holiday, regardless of how hot he became. Some might say in doing so he was cutting off his nose to spite his face. No doubt, he would say he was asserting his independence. To which one might say, what price independence? This is a burning question for many MSPs too. As we report on page 39, Kaseya last month held its first joint Kaseya DattoCon conference since acquiring Datto last year. At the time, not everyone was happy with Kaseya’s move. Some MSP customers feared that they would come under significant pressure to take on more and more of Kaseya’s Complete IT offering. Cross-selling is a big part of the company’s business model, as it is for any platform provider, including Giacom, which has just launched its new Cloud Market (see page 12). There are good reasons why an MSP might want to standardise on solutions from a fully integrated, automated offering. There are also reasons why they might want to maintain their independence, choose best of breed providers and avoid getting too dependent on one supplier. Who’s to say which is the right approach. A quick look at my diary tells me that we are now less than two months away from Technology Live, taking place at the Business Design Centre, Islington on September 12. Hopefully, you’ve already marked the date in your diary. Online registrations are now open, so please register for your free ticket as well. Every time I check, interesting new exhibitors seem to have been added – all offering new business opportunities and/or better ways of doing things. See you there! James Goulding – Editor, [email protected] Technology Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.technologyreseller.co.uk No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2023 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk v62 · 2023 technologyreseller.co.uk Comment Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at www.technologyreseller.uk/register Read Technology Reseller online, on tablets and smart phones www.technologyreseller.uk Join us : Follow us @techreselleruk www.facebook.com/TechnologyResellerMag technology-reseller-magazine Editor: James Goulding 07803 087228 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Account Manager: Jeff Root 01732 759725 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] ISSN 2632-9301 (Print) ISSN 2632-931X (Online) 04 Reseller News Core to Cloud adds managed services to cybersecurity offering 08 Distributor news SYNAXON launches project support service in UK 09 Working together A round-up of the month’s new distribution agreements 12 Technology platforms Giacom consolidates four platforms into one 14 Workplace Technology Reseller visits TD SYNNEX’s new Basingstoke office 22 Opinion Nathaniel Comer makes the case for ethical IT asset disposal 23 Events The first Exertis Pitch & a Pint of 2023 24 Tech Live 2023 Online registrations now open 26 Q&A With Lance Williams, Chief Product Officer, Distology 30 Cybersecurity Arctic Wolf opening doors with $1 million warranty 32 60 seconds with... Jed Ayres, CEO, IGEL Technology 35 Events Paul Johnson’s Golf Society bulletin 36 I couldn’t do my job without… Chris Thomason outlines the six things he depends on to do his job 39 MSPs Technology Reseller reports from Kaseya DattoCon Europe 42 People New faces, new places Headline Sponsor Business Design Centre · London · 12 September 2023 23 ICT · MANAGED IT · MOBILE · PRINT tech-live.co.uk
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