CVR STORY technologyreseller.co.uk 17 A range of automated features will boost productivity and ensure every penny counts, saving hours in operations while reducing the potential for human error. By integrating with DWS’ ordering systems, our software enables your sales teams to build quotes and contracts in minutes with pinpoint accuracy. Orders can then be placed with us and automatically added to customer accounts, ready to be billed when services go live. As if this wasn’t enough, we can also provide a dedicated self-service portal for your customers. From here, customers can view invoices, conduct reporting, and even perform mobile management actions such as SIM swaps and barring. A wide range of visual customisations and advertising options, enables you to tailor the portal with your unique branding while promoting special offers, new products and more. Not only will your customers feel empowered and in control but, by enabling them to self-serve, you can also drive down your cost of service. To complement our comprehensive product portfolio, we also offer award winning billing software that enables you to bill, provision, and manage your services. Our software enables you to combine all services into one, easy to understand bill that your customers will love. Boost profits and customer satisfaction with billing software With Giacom you get so much more than Azure Introducing our new Azure Practice. Whether you have a comprehensive Azure proposition or you’re just beginning your Azure journey, the Giacom Azure Practice team are here to help. Made up of a dedicated team of experts, our Azure Practice team are the perfect support partnership for your business, giving you on hand Azure expertise and experience like no other distributor. What can you expect from our Azure practice? > A dedicated team of Azure experts: From pre-sales engineers right through to solution architects, we’re here to support you with your Azure proposition, go-tomarket plans, commercial proposals and more. > Training and enablement: Let our team support your team, by providing bespoke 1-2-1 training to upskill them in the areas you need it most, as well as access to our exclusive technical and sales training programmes. > Go-To-Market support: We’ll help you with everything from sales, marketing and commercial advice, to creating a scalable and repeatable Azure proposition to enable an easier pathway to success. > Simplified Azure Management, reporting and security: We’ve partnered exclusively with CloudBolt to give our partners free access to their leading Azure management platform. This enables increased insight and usage visibility, easier management of your Azure instances, superior on-demand reporting, as well as better security and compliance management. > Professional services: Keeping you ahead of your competitors by making sure you can go-to-market quickly. > Dedicated marketing resources: A wealth of Azure collateral and resources at your fingertips (you can even brand these with your own company logo and contact details). GLOBAL COMMS UNBILLED SEPTEMBER 2022 £1,473.14 £633.63 CALLS £593.99 CHARGES £245.52 VAT LAST BILL #1665 £1,294.73 01 31 AUGUST 2022 Welcome Powering your potential DOWNLOAD INVOICE TOP 10 SPEND BY TELEPHONE NUMBER BILLING PERIOD SITE REF. TELEPHONE NUMBER SERVICE CHARGES CALL CHARGES DURATION DATA USAGE TOTAL Boost customer satisfaction with advanced self-service options. Comms & Hardware 0330 100 1233 [email protected] www.digitalwholesalesolutions.com 0330 8221 302 [email protected] www.cloudmarket.com Cloud 020 8614 9090 [email protected] www.unionstreet.co.uk Billing
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