29 020 7501 3333 [email protected] www.spitfire.co.uk/canyouhearme Telecoms and IP Engineering Solutions for Business since 1988 Broadband is not designed for voice. Get clear VoIP calls with our range of quality of service solutions. French Bulldog [Canis lupus familiaris] technologyreseller.co.uk in the rkplace Already used by 660 partners and 4,500 individuals, the online platform and mobile app encompasses everything from commercial features, such as a deal book that allows resellers to protect and ringfence opportunities they’ve worked on, to rewards & rebates and training and certification, with a choice of 28,000 courses. Samsung One has four tiers – registered, authorised, advanced and elite – and at each level the partner receives more benefits in respect to training, account management, commercial rebates, deal-book registration and access to pre-sales support. Little described Samsung One as “a real opportunity for new partners to come in at a time when we’ve got a dedicated programme that our partners haven’t had before”. Strength in depth Steve Robertson, Head of Samsung End User Business Development Team, gave more details of the particular strengths of the Samsung Display business. These include: n Product choice. Covering monitors (for desktop use and command and control), smart signage (from 13in to 90in), videowalls (up to 98in) and LED displays, from traditional LED to pioneering Micro LED (now on its third iteration) and outdoor LED, Samsung has an impressively wide display range. n Solutions and services. Alongside its product offering, Samsung offers extensive solutions and services including financing options through Samsung Capital that let you spread the cost of projects; the Samsung magicINFO content management system for digital signage; remote management of Samsung displays and existing estates; blue glove installation and pre and post-sales service and support that enables resellers to meet their customers’ needs even if they don’t have expertise and consultancy in-house; and on-site support, with a customisable warranty package offering either next business day swap-out or repair. n People. Samsung has a big channel team, with dedicated distribution and channel account management; pre-sales and solutions architects; an end customer-facing team that sits across various verticals including corporate, quick service retail, retail, digital at home, stadiums and other areas; product managers; marketing; and 85 customer experience Continued...
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