Technology Reseller v60

01732 759725 22 DIGITAL WORKSPACES Jed Ayres IGEL offers freedom and choice with slimmed down operating system and new app portal have embraced cloud-delivered digital workspaces as part of a hybrid working strategy. IGEL COSMOS brings together three ‘separate but equal’ elements in a unified, agile platform for securely managing and automating the delivery of digital workspaces, from any cloud. These are the base IGEL OS 12; management and control powered by the next generation of the IGEL Universal Management Suite (UMS 12); and value-add cloud services, including an app portal offering IGEL OScertified applications and interfaces. One key aspect of this new modularised platform is the complete separation of the base IGEL OS from validated and applications/interfaces that, combined with the new app portal, will enable users to access new versions of the integrated applications they use instantly without having to wait for the next IGEL OS release from IGEL – something that IGEL CEO Jed Ayres describes as ‘revolutionary’. “It’s a very big deal,” he said. “For the last two decades, you have essentially had all the leaders in this space building a monolithic piece of firmware. And we got really good at it. But I would get an email once a week from product management advising me of a new Citrix thing, a new Zoom thing, a new Dragon Dictate thing, this long list of things going out with the next release. We got into a very agile cycle of getting out all those things our 11,000 customers needed so that they wouldn't get too far out of sync. And then with the core guys like Citrix and VMware, we got to day zero where customers would get their new things immediately. There would be no delay because there would be security things in there and we have such a fixation on that. The world we were living in was like a nonstop treadmill and, with a Zoom, Teams, WebEx arms race, also really challenging. “The other problem with building the ecosystem into the OS is that it was heading towards 3GB in size. There was a lot of waste in there, like three versions of Citrix, but I use VMware so why am I getting that? Even though IGEL OS was still small compared to the 16GB of Windows IoT, the idea of getting back to a base OS and being able to thread in the two or three or four things that you as a customer need was appealing.” This new modularised approach, combined with the launch of an app portal, has enabled IGEL to reduce the size of its base OS to just 600MB, while meeting the customer requirement for more frequent update cycles and more freedom in their choice of apps. “This is revolutionary,” said Ayres. “Imagine if you wanted to update your phone and the entire thing and every app on there has to get updated. There's just so many amazing benefits around how quickly devices are going to get updated with these tiny micro packages. We think it's going to unleash a whole bunch of new use cases.” App portal The launch of the app portal addresses another key ambition of IGEL’s which is to accelerate the adoption of EUC, which in IGEL, provider of a managed endpoint operating system for secure access to any digital workspace, has launched an agile new operating system and app portal as part of an ongoing campaign to dismantle the barriers to broader adoption of end-user computing and to promote the environmental, financial and security benefits of virtualised desktops and cloud workspaces. Launched at DISRUPT23 – The Ultimate Global EUC Event in Munich, IGEL COSMOS, featuring a new lean version of the read-only Linux-based IGEL operating system (IGEL OS 12) and a new management and control system (UMS 12), follows two years of rapid change at IGEL since it was acquired by TA Associates in March 2021. In this time, the company has stopped manufacturing thin client devices; seen leading vendors including Lenovo, HP and LG offer models factory pre-loaded with the IGEL OS to simplify procurement and implementation; introduced subscriptions so that customers can buy IGEL under the same consumption model they use to buy Citrix or VMWare; and implemented a new ERP system and ServiceNow. With the launch of IGEL COSMOS, its new endpoint operating system, management and cloud services platform, IGEL is once again offering greater choice and flexibility to organisations that Independent thinking “Today’s workspaces are hybrid. Hybrid work, hybrid clouds and hybrid applications. While VDI and DaaS continue to provide organisations with the safest way to deliver secure access to windows client server applications, a transition to SaaS and web-based applications has already started. IT organisations need to make sure they can evolve at their optimal pace and at the same time enable employees to have seamless yet secure access to their cloud workspaces. “The COSMOS platform has been designed for this new era of hybrid work. With a new modularised version of IGEL OS, a new version of our UMS management platform coupled with new cloud services that extend capabilities and enhance user experiences, COSMOS enables unmatched speed and flexibility to our customers across traditional and modern application delivery models, while still retaining security, management and control across the entire endpoint estate.” Matthias Haas, Chief Technology Officer, IGEL

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