01732 759725 10 NEWS : RESELLERS (l to r) Smita Zalke, Accounts Receivable Specialist; Adam Kantor, CEO; Maddie Webster, Sales Development Representative; and Mo Hassan, Client Success Manager BSL relocates to EC4 Business Systems Limited (BSL), a provider of call recording and customer experience solutions to some of the world’s largest contact centres and financial organisations, has moved from Isleworth, where it has been based since the early ‘90s, to a modern office in the City of London. The move follows a string of new client wins and a near doubling of its headcount to more than 100. Customers include 80% of the City’s tier 1 banks, Motorway, Royal London, Hastings Direct & Leeds Building Society and electric car subscription service Onto. BSL’s new office in Cannon Green, EC4 includes 24 workstations, three private meeting rooms, four single phone booths and a Huddly Canvas for whiteboard collaboration and hybrid brainstorming sessions, plus access to an onsite cafe, roof terrace and restaurant. BSL CEO Adam Kantor said: “What we have is an environment that fundamentally reshapes how we project ourselves as a business. We’ve created an exciting and flexible office which will enable the team to connect and collaborate as effectively as possible with each other. There are a number of fantastic onsite facilities and we’re looking forward to welcoming and hosting our clients here.” https://www.altnets.co.uk/ Working together to tackle e-waste Bristol-based managed services provider BOM IT Solutions and electronic waste company Byteback are working together to tackle the UK’s growing e-waste problem by recycling/refurbishing unwanted IT from BOM’s client base of more than 150 SME and enterprise customers. The two organisations will collect unwanted computers, laptops, printers, mobile phones, tablets and other devices from customer sites for recycling or refurbishment – 70% of systems, hardware and devices processed by Byteback are reused by disadvantaged groups in the UK or exported for re-use in developing countries. According to recent analysis by Uswitch, the UK is the world’s second highest producer of electronic waste per capita, just behind Norway, and is on course to become the largest contributor as early as 2024. Neustar Security Services now called Vercara Neustar Security Services has changed its name to Vercara as part of its evolution into a standalone entity providing the world’s largest enterprises with a purpose-built global cloud security platform offering layers of protection to safeguard their online presence and 24/7 support. CEO Colin Doherty said: “Rebranding to Vercara is a significant milestone in our transformation, fuelled by investments in what matters most to our customers: new and enhanced products and services, increased network capacity and performance, and expanded geographic coverage. This latest step in our journey bolsters our commitment to delivering best-in-class cloud security products and unrivaled 24/7 customer support.” Vercara, a fusion of ‘verit’ and ‘cara’ (Latin for truth and beloved), is keeping the Ultra brand name for its scalable, vendoragnostic cloud security solutions. https://vercara.com/ CCS success for Konica Minolta Konica Minolta Business Solutions has been awarded a place on the Crown Commercial Service (CCS) Vertical Application Solutions (VAS) procurement framework. Running until September 2025, VAS is a replacement for the Data and Application Solutions framework. Konica Minolta’s successful application to participate in Lot 1 (Business Applications) enables it to provide information management, content management, digital process management, data capture and process automation solutions to Government, public sector and third sector organisations through the framework. Konica Minolta is also part of the CCS Multifunctional Devices Framework and in September 2022 was awarded a place on the UK government’s G-Cloud framework to provide cloud software, hosting and support. www.konicaminolta.co.uk True MSP signs up 100th client East Midlands IT firm True MSP has capped a record year by signing its 100th client, a family run supplier of products to supermarkets and convenience stores. The Castle Donington-based MSP was co-founded by Tim Rookes and Neil Shaw in 2017, with a commitment to put customer service excellence ahead of sales and profit. This has proved to be a winning strategy, producing consistent year-on-year growth of around 50% and ensuring that 95% of new clients are won through direct referrals. Rookes said: “Signing our hundredth client was a huge milestone for us. It really is a dream come true. And to have smashed our turnover record yet again – reaching a level that is way ahead of anything we envisaged six years ago – shows our focus on clients rather than money was definitely the right thing to do.” Shaw adds that True MSP’s recent successes have taken it half-way to a target that the founders have no intention of exceeding. “We need to ensure we retain our personal touch and carry on being a genuine extension to our clients’ businesses. We never want to be a really huge MSP. Our plan is to double in size to 200 clients so that we can maintain our agile businesses while still being approachable,” he said. www.truemsp.co.uk Neil Shaw (left) and Tim Rookes of True MSP
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