technologyreseller.co.uk 47 COMMS Webex collaboration and Teams Direct Connect, which lets users make phone calls from Teams. Making life easier for partners, BT Wholesale has invested in its partner hub, giving users a single location for All-IP/WHC/Broadband One learning and marketing material and, soon, the ability to place orders directly. In early autumn, it is launching Best of Both Digital Experience, bringing broadband One and WHC Express into a single order journey on the partner hub. On the All-IP front, DIA (Direct Internet Access) Plus will give partners a more transactional experience when ordering SD-WAN and hybrid networks needed to support growing bandwidth requirements for cloud and IoT. Another key focus for the Propositions team is BT Wholesale’s portfolio of white-label transformational services, professional services and managed services including survey and portfolio analysis, solution design, service set-up and installation, service migration, number porting and managed de-commissioning. In addition to new products and services, BT Wholesale is continuing to help Partner Plus partners with their sales and marketing. It is enabling partners to use the BT Wholesale brand in their marketing for the first time and providing a series of ‘campaigns in a box’ that bring together relevant sales and marketing material. It has also introduced a free to use image library and a new learning platform and recently launched its first Partner Plus incentive, with 25 nights for two in a luxury Sussex retreat up for grabs. These are just a few of the recent and imminent developments cited by the BT Wholesale team. To find out more about the benefits of partnering with BT Wholesale, please visit www.btwholesale.com. and technical services (59%), voice communications and collaboration (54%), IoT (54%), mobile (50%), cybersecurity (45%), remote connectivity and content distribution (43%), datacentre cloud and edge (43%) and devices and hardware (41%). Examples of how BT Wholesale is addressing these areas include the launch last year of Broadband One, which Murphy says will soon be enhanced in an industryfirst partnership with Openreach that will enable a BT engineer to run-in cable that might be needed to complete a full fibre network build, rather than having to go away and return at a later date, plus an on-the-day FTTP upgrade capability, so that if someone has a problem with their copper lines they can be upgraded to fibre instead of spending time repairing a legacy service. Also last year, BT Wholesale launched the WHC Express digital phone line for small businesses, giving it a complete suite of hosted voice products for all customers, from a single user up to multihundreds of users, which it is now supercharging with a new portal and Cisco BT Charter The new BT Charter includes a number of commitments to enterprise customers and partners. These include: n Investing almost £100 million over the next three years in BT’s ‘Division X’ unit to accelerate the development of customer solutions that integrate emerging technologies like 5G, IoT, Edge Compute, Cloud and AI. These new solutions will transform and modernise key industries like manufacturing, health, port operations, transport and logistics, driving positive business outcomes and fuelling the UK economy. n Launching sophisticated cyber defence and assessment tools not currently offered by other UK network providers, starting with the Safe Security cyber health check tool, which is available to larger UK corporate and public sector customers today and will be made available to smaller customers in time. n Developing inclusive tech to boost broadband speeds for small firms not yet served by fibre broadband. BT will launch the first service in the UK which fuses fixed and 4G speeds together to uplift broadband speeds for thousands of small firms currently using copper lines. n Delivering the fastest installation and repair times in the industry for ultrafast business (or Ethernet) connections underpinning the operations of mid to large corporates and public sector bodies. n Forming a new partnership network for small firms, giving customers access to exclusive offers across broadband, mobile, digital marketing and connected devices, plus other benefits, with the Federation of Small Businesses (FSB) confirmed as BT’s first launch partner. n Pioneering a new suite of smart business tools that combine the best of BT and EE to make it easier for small businesses to run and grow their business. This new portfolio will build on the recent launch of BT’s Digital Marketing Hub, a new all-in-one advertising platform giving small firms all the tools and support they need to reach millions of potential new customers. n Stepping up its free digital skills programme to reach a further 350,000 small businesses and their employees by the end of March 2023. n Accelerating sustainable initiatives to support customers’ Net Zero journeys, including the removal of all single use plastics and using recycled materials for new BT business product packaging and devices by the end of March 2023.
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