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01732 759725 28 Lessons Learned It is a nightmare. Do all you can to prevent ransomware. We’ve learned a great deal from our ransomware incident and have taken steps to assure that it does not happen again. Hire more people because the cost is totally worth it. Weigh out options. Paying the ransom is not guaranteed to bring back data. It is crucial to develop an incident- response plan and use up-to-date antivirus and endpoint detection and response. Cybercriminals are always adapting. Eventually, they’ll find a way. Have everything backed up – cloud, hard drive – just routinely back stuff up. Our research included businesses with annual revenues ranging from $100,000 to $1 billion, with most falling between $1 million to $500 million. Company size ranged from 1 to 10 employees up to more than 10,000. Regardless of company size or annual revenue, the lessons learned after experiencing ransomware were universally shared, as they are for any business that relies on data. In their own words, here’s what business leaders and IT pros had to say about the costs and consequences of ransomware:
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