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01732 759725 06 TECH TRENDS MANAGED SERVICES Security is MSPs’ number one risk and opportunity Security is the biggest worry for over half (54%) of MSPs in EMEA, with 48% concerned about the difficulties of managing devices and technology used by remote workers, according to the latest annual MSP benchmark survey carried out by IT and security management solutions provider Kaseya. Almost three quarters (71%) of MSPs questioned stated that 10-20% of their clients had experienced at least one cyber- attack in the last 12 months. Mike Puglia, Chief Strategy Officer at Kaseya, said: “Last year, MSPs and their customers faced extraordinary challenges when it came to remote workforce management, IT security and backup and disaster recovery. Even so, these three areas present the biggest opportunities for growth as we move into the post- pandemic era.” MSPs are already benefiting from increased demand for security services, with 57% seeing a rise in revenue from such services over the last 12 months. Moreover, almost one in seven (15%) have experienced average growth in monthly recuring revenue of more than 20% over the past three years. Such is the demand for managed services that Kaseya expects the global market to almost double to € 226 billion by 2026, up from € 125 billion in 2020. www.kaseya.com Office 365 data at risk without third party backup The intensification of data protection challenges caused by the shift to remote work is highlighted in another new report, this one by Barracuda, a provider of cloud- enabled security solutions. The state of Office 365 backup focuses particularly on Office 365 and the failure of organisations adequately to protect the explosion of data within SharePoint, OneDrive and Teams. For example, even though 52% of IT decision-makers say their organisation has experienced a ransomware attack and 72% are concerned that their Office 365 data could be a ransomware target, 67% still rely exclusively on capabilities built into Office 365 to backup and recover their data. Jason Howells, VP MSP International Sales at Barracuda MSP, said: “Microsoft does recommend that businesses implement a third party backup, but most MSPs don’t realise that they need this additional protection on top of their Microsoft stack to remain compliant and secure. There is a real requirement for MSPs to implement and educate their customers on the benefits of added capabilities. For example, how granular restore, which isn’t included in Microsoft’s native functionality, will properly protect data and provide comprehensive, easy to run backups that are compliant.” In the survey, 77% of IT decision- makers agreed that granular restore of Exchange, SharePoint, OneDrive and Teams is important to them. More than two thirds (69%) are concerned about data being backed up outside their geography. www.barracuda.com/office365-ccb SOFTWARE Higher values lead to more M&A activity in software space The total value of the world’s listed software businesses rose by more than $2.8 trillion during 2020, as businesses invested heavily in new technologies during the Covid-19 pandemic. Research from investment bank GCA Altium reveals that the market capitalisation of the world’s listed software sector now stands at $7.5 trillion, 59% higher than at the end of 2019 ($4.7 trillion). Growth has been driven by businesses in the SaaS space, with more than $1 trillion added to the value of firms like Zoom, Adobe and Splunk over the last 12 months. Platform-based companies like Oracle, Microsoft, IBM and Cisco have seen their values rise by $494 billion, while ERP and business technology firms including Slack, Salesforce and Shopify have added $241 billion. This rapid growth has driven increased M&A activity in the software space, with a 17% rise in M&A transactions completed globally in 2020 (1,705, up from 1,453 in 2019) and a 50% increase in deal value ($165 billion, up from $110 billion in 2019). HUMAN RESOURCES Covid highlights benefits of cybersecurity careers for female graduates Two new pieces of research highlight the contrasting impact of Covid on the career prospects of female workers. While women working in cybersecurity questioned by Tessian for its Opportunity Report in Cybersecurity 2020 feel secure in their jobs and feel the pandemic has been largely positive for their career prospects, research by Adzuna indicates a much bleaker outlook for those working in traditionally female-dominated industries. Nearly half (49%) of female cybersecurity professionals questioned for Tessian’s report say the Covid-19 pandemic has affected their career in a positive way, with just 9% saying it has had a negative effect. Moreover, 94% of women in cybersecurity say they recruited new staff members to support their team in 2020, with 89% of female cybersecurity professionals feeling secure in their jobs. In contrast, research from global job search engine Adzuna suggests that job openings in the top 20 female occupations have plummeted 40% year- on-year, compared to a fall of 11.8% within the top 20 occupations historically employing the most men. Despite the benefits of a career in cybersecurity, when Tessian surveyed university graduates aged 18-25 years old, just 26% of female respondents said they would consider a job in cybersecurity, compared to 42% of men. When female cybersecurity professionals were asked what would entice more women into cybersecurity roles, equal pay topped the list (cited by 47%), followed by more diverse role models (44%), a gender-balanced workforce (43%) and a greater emphasis on STEM subjects in schools (41%). Adzuna .co.uk Furloughed women spurn careers in tech Men are more than twice as likely as women to embark on a new career in the tech industry if they cannot return to their existing employment once the furlough scheme ends. In a survey of furloughed workers by NTT DATA UK, 25% of men said they were considering a move into the tech industry compared to 9% of women. While the tech industry was the most popular choice for men, women preferred healthcare (16%) and education (15%). www.nttdata.com Tech trends: ICT in the UK today Opportunity in Cybersecurity Report 2020 TESSIAN.COM/RESEARCH 1 portunity in bersecurity port 2020 1 READING over 4 million unfilled n cybersecurity with a that is twice as likely e. ion is: Why? Opportunity in Cybersecurity Report 2020 TESSIAN.COM/RESEARCH 1 Opportunity in Cybersecurity Report 2020 1 CONTINUE READING There are over 4 million unfilled positions in cybersecurity with a workforce that is twice as likely to be male. The question is: Why? MARKET REPORT March 2021 The state of Office 365 backup Global shift to remote work intensifies data protection challenges. » Jason Howells
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