Technology Reseller - v08

technolog y reseller.co.uk BULLETIN : TRENDS 7 Still time to complete Channeliser Partnership Survey Channeliser is inviting employees of ISVs, VARs, resellers, MSPs, distributors and service providers who are involved in finding or working with other IT companies to participate in its 2018 IT Partnership Survey. The annual survey exami nes the latest partnering trends, challenges and is sues and explores what comp anies look for in an IT partnership. The survey closes at midnight on January 15 2018. It can be accessed at https://tinyurl.com/y8jnmt7r Lack of training stops true collaboration A fifth of UK organisations have some form of collaborative technology in place, such as audio and video conferencing and live chat, but only 9% of employees are actively using it to full effect, claims Managed Cloud Service Provider Timico. Its research shows that even though 23% of UK businesses are saving anywhere between £5,000 and £100,000 a year from their use of collaboration software, three quarters (72%) still use old fashioned desk phones. More than half (57%) of executives believe the workforce is slow to use collaborative technology because they ‘don’t understand it’. Nearly half (46%) blame a lack of training for the slow uptake, with 37% attributing it to a lack of management support. www.timico.com Medium-term insurance Trade credit insurer Euler Hermes has launched new cover to protect mid-size and smaller businesses against non-payment of large individual orders due for delivery up to three years in the future. EH Cover One provides medium-term i nsurance against bad debts and work-in progress costs should a company be una ble to supply contracted goods or services due to a client’s inability to pay. It is available with or without trade credit insurance (TCI). www.eulerhermes.com Organisations to reward good GDPR behaviour Organisations (88%) around the world plan to drive employee GDPR behavioural changes through a combination of training, rewards, penalties and contracts, according to The Veritas 2017 GDPR Report . Almost half (47%) of businesses plan to add mandatory GDPR policy adherences into employment agreements; 41% are ready to implement employee disciplinary procedures if GDPR policies are violated; and 25% would consider withholding benefits, including bonuses, from employees found to be non-compliant. One third (34%) say they will reward employees for complying with GDPR policies. www.veritas.com Coders of the future  KYOCERA Document Solutions has announced the launch of the second annual KYOCodes competition. The 10-week 2018 coding challenge will be open to all education establishments in the Fujitsu Education Ambassador Programme and to teams from 100 universities across the UK. Entrants will be asked to design a new app for KYOCERA’s suite of application software, powered by HyPAS. Last year’s inaugural KYOCodes competition was won by a team of three students from Fife College who developed an app combining scanning with social media. www.kyocodes.co.uk  Lack of skills holds back cloud services Resellers have identified a critical lack of skills as the biggest challenge to selling and supporting cloud services, according to research conducted at cloud distributor intY’s annual Cloud Fest event. Lack of skills was cited by 37% of the cloud resellers questioned, followed by a lack of staff to sell cloud solutions (31%). Despite these difficulties, more than half (51%) of resellers say that selling cloud services has given them a competitive edge. Channel Vision Andy Dow, Group Marketing Director UK & Ireland, Tech Data 1 What was your greatest challenge in 2017? The integration of our organisation has been a big challenge that everyone within Tech Data has contributed to. The result is a tremendously well resourced and extremely capable business that is ready to redefine distribution for the digital age. 2 What was your greatest achievement in 2017? Continuing to execute with excellence on core distribution services and emerging opportunities, while bringing all our teams, resources and services together – and still making a difference to customers. I am also very proud of our Trusted Advisor programme, which got into full swing this year and is now a core part of our strategy. 3 What were the key growth areas for you in 2017? What we now describe as EndPoint Solutions and Advanced Solutions both grew well ahead of the market. The market is now very much about a hybrid IT model and that’s reflected in our growth. We have really pushed ahead with Microsoft CSP and have led the way in bringing partners into the cloud market. Our mobile business was very strong, as were some specialist areas of focus, such as AV. 4 Any lessons learned in 2017? There are more innovative and exciting technologies emerging now than ever before and that will compel all of us within the channel to work together more closely. At the same time, you still need great people and processes to deliver great service. Having a passion to deliver still matters – it always will. 5 What is your main focus for 2018? Deepening our c apability to be th e trusted advisor to our partners and to help them grow, increase margins, take cost out and deliver higher levels of customer satisfaction. We will continue to focus both on execution of core distribution services and delivering new opportunities around new and emerging areas of technology. Follow us to get more updates : twitter.com/veritastechllc linkedin.com/company-beta/10003324/ instagram.com/veritastechllc are truly compliant to the legislation’s key requirements Rewards and disciplinary actions Business Benefits of GDPR Compliance Key benefits include It’s time to get prepared for the new EU data privacy law. Ge started by locating your personal data with Veritas Risk Analyzer. plan on rewarding employees for behaviors associated with GDPR compliance 34% would consider withholding benefits and bonuses from employees found to be non-compliant 25% plan to implement employee disciplinary procedures for GDPR compliance violations 41% of businesses plan to add mandatory GDPR policy adherence into employment agreements 47% Top ways to establish a culture of good data governance Add compliance to employee contracts Implement disciplinary procedures if the GDPR is violated Educate employees about the benefits to the organization of being compliant Educate employees about the consequences to the organization of not being compliant Provide rewards for adhering to the GDPR Implement stricter policies for accessing data Restrict access to data Withhold employee benefits if the GDPR is violated (e.g. removal of bonus) of employees see substantial business benefits to achieving GDPR compliance 95% Better data hygiene, accuracy and policy enforcement Generate more insights for better customer experience Save money Strengthen brand reputation Improve data protection Increase revenue and market share Hire more people Drive innovation and R&D For m ore information on how organizations can become GDPR compliant visit veritas.com/gdpr Try it now verit s.com/ri kanalyzer of organizations believe all employees must receive mandatory training on GDPR policies 63% admit that their organization lacks a culture of good data governance 91% 47% 41% 40% 37% 34% 31% 31% 25% 92% 68% 51% 45% 68% 59% 25% 22% Follow us to get more updates: twitter.com/veritastechllc linkedin.com/company-beta/10003324/ instagram.com/verita techllc Business Benefits of GDPR Compliance Key benefits include It’s time to get prepared for the new EU data privacy law. Get started by locating your personal data with Veritas Risk Analyzer. Top ways to establish a culture of good data governance Add compliance to employee contracts Implement disciplinary procedures if the GDPR is violated Educate employees about the benefits to the organization of being compliant Educate employees about the consequences to the organization of not being compliant Provide rewards for adhering to the GDPR Implement stricter policies for accessing data Restrict access to data Withhold employee benefits if the GDPR is violated (e.g. removal of bonus) of employees see substantial business benefits to achieving GDPR compliance 95% Better data hygiene, accuracy and policy enforcement Generate more insights for better customer experience Save money Strengthen brand reputation Improve data protection Increase revenue and market share Hire more people Drive innovation and R&D For more information on how organizations can become GDPR compliant visit veritas.com/gdpr Try it now veritas.com/riskanalyzer of organizations believe all employe s must receiv mandatory training on GDPR policies 63% admit that their organization lacks a culture of good data governance 91% 47% 41% 40% 37% 34% 31% 31% 25% 92% 68% 51% 45% 68% 59% 25% 22% Follow us to get more updates: twitter.com/veritastechllc linkedin.com/company-beta/10003324/ instagram.com/veritastechllc Business Benefits of GDPR Compliance Key benefits include It’s time to get prepared for the new EU data privacy law. Get started by locating your personal data with Veritas Risk Analyzer. would consider withholding benefits and bonuses from employees found to be non-compliant plan to implement employee disciplinary procedures for GDPR compliance violations Top ways to establish a culture of good data governance Add compliance to employee contracts Implement disciplinary procedures if the GDPR is violated Educate employees about the benefits to the organization of being compliant Educate employees about the consequences to the organization of not being compliant Provide rewards for adhering to the GDPR Implement stricter policies for accessing data Restrict access to data Withhold employee benefits if the GDPR is violated (e.g. removal of bonus) of employees see substantial business benefits to achieving GDPR compliance 95% Better data hygiene, accuracy and policy enforcement Generate more insights for better customer experience Save money Strengthen brand reputation Improve data protection Increase revenue and market share Hire more people Drive innovation and R&D For more information on how organizations can b come GDPR complia t visit veritas .com/gdpr Try it now veritas.com/riskanalyzer of organizations believe all employees must receive mandatory training on GDPR policies 63% admit that their organization lacks a culture of good data governance 91% 47% 41% 40% 37% 34% 31% 31% 25% 92% 68% 51% 45% 68% 59% 25% 22%