Technology Reseller - v08

01732 759725 16 BULLETIN : VENDORS Veritas helps manage SARs Veritas Technologies has added new data classification features to its eDiscovery Platform to help organisations meet GDPR requirements, specifically the one-month time limit for responses to Subject Access Requests (SARs). Veritas research shows that global data volumes are growing at an annual rate of 49%. With data fragmentation across on-site storage and one or more clouds, many organisations will struggle to find personal data in a timely fashion. To help them, the Veritas eDiscovery Platform now integrates with the Veritas Classification Engine, enabling customers to scan and tag data, using a pre-designed set of classifications. A Bulk Redaction feature prevents the accidental leaking of sensitive data when responding to a SAR by automatically combing through a data set and masking all sensitive data in categories pre-determined by the reviewer. www.veritas.com NEC strengthens solutions strategy NEC Display Solutions has appointed Mark Taylor as Display Solutions Manager with responsibility for building and maintaining partnerships to deliver solutions across vertical sectors. Taylor worked in AV distribution for ten years before focusing on LED sales, an area in which NEC is experiencing huge growth. www.nec-display-solutions.com Centrify expands EMEA channel team Centrify has expanded its EMEA channel team with the appointments of Eric Dobbelaar, Tony Sanchez and Sascha Schmidt to manage the Northern Europe, Southern Europe and DACH regions respectively. All have a brief to support distribution partners and VARs in their regions and to look for new opportunities to develop relationships in security, cloud and identity and access management (IDAM), where Centrify sees significant growth potential. www.centrify.com Challenger telco CircleLoop secures £1.5m seed round CircleLoop, a cloud-based phone system for business, is set to scale-up its operations and integrate with complementary SaaS products, starting with CRM tools, after securing initial seed funding of £1.5m. The Software-as-a-Service turns existing desktop computers and mobile devices into an instant phone system with advanced features like contact synchronisation, internal call transfer, international call reach and conference calling. Co-founder Damian Hanson said: “We believe the telecoms market in the UK remains painful and unnecessarily expensive for many businesses. CircleLoop will confront the ‘norms’ that until now we have just had to accept.” www.circleloop.com New dashboard for Purpose Software Purpose Software has added a dashboard option to its CBS and 2serv service management solutions, providing browser-based access to a consolidated view of the metrics and KPIs that matter most. Dashboards can be customised to the needs of individual users, who are able to drill down to individual customer record/document/device level. www.purposesoftware.co.uk Channel Vision John Nolan, Sales Director UK&I, Westcon 1 What was your greatest challenge in 2017? Digital transformation. It creates expectations, presenting both challenges and opportunities for the channel. To meet these and enable partners to benefit in the future, we needed to reshape how our business functions and give ourselves the ability swiftly to deliver new services and applications. 2 What was your greatest achievement in 2017? That very business transformation. Its successful completion has given us the ability – and the platform – to deliver greater opportunities and better solutions more efficiently and to spend more time with customers. This is to everyone’s benefit, especially all our partners and vendors. 3 What were the key growth areas for you in 2017? During the year our technical, logistics, professional and training services helped many more partners win business, deliver projects and strengthen customer bonds. Our renewals team, for example, showed double-digit growth, earning partners additional revenue through licence renewals and upgrade sales, and helping customers avoid costly downtime. 4 Any lessons learned in 2017? Expect the unexpected. However much we plan, something will always challenge the world we work in, whether that be politics, the economy or the rise of organised cybercrime. Also, by spending more time with partners you appreciate how many people are committed to improving what has gone before. 5 What is your main focus for 2018? We are now far more partner-centric and able to deliver more complete, service-backed solutions across our communication, collaboration, security and networking technologies in whatever form customers want – on-premise, cloud, hybrid. This will continue as we add capabilities in areas such as cloud and service development. Trustwave partner support enhanced with new portal Trustwave has enhanced its global channel partner programme with a new online learning system and streamlined partner portal. The Trustwave Academy for Partners offers customisable video-based training courses to help partners understand customer security and compliance challenges, articulate Trustwave’s competitive advantages and identify potential new sales opportunities. The new Trustwave Partner Hub is a self-service portal with instant access to marketing materials, sales information, technical support and product documentation, including security reports from SpiderLabs, Trustwave’s team of ethical hackers, forensic investigators and security researchers. www.trustwave.com