Technology Reseller - Autumn 2016 - page 38

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(normal) email to communicate sensitive
information.”
Rocco Donnino
,
Executive Vice President,
Corporate Development
,
AppRiver
“Today, the IT channel is managing
multiple customers with multiple network
configurations. It’s vital that solutions
providers and MSPs provide the right mix of
cloud gateway security, secure productivity
services, network security and back up,
as well as endpoint protection. These
solutions should not come by way of a
‘suite of antivirus or antimalware’ software
within the network or appliances from one
vendor, with a perceived notion value or
higher margin. When there is an attack,
it usually results from a single point of
failure throughout the ‘suite of products’.
Security ISVs must provide upstream
global threat intelligence within the cloud
for email, Web and network security that
stops threats from entering the network for
both the end-user in the network and the
mobile user. Additional ‘defence in depth’
cloud-based network security, cloud-based
secure productivity and back-up services,
as well as endpoint malware/antivirus for
endpoints and mobile devices, provide
the best security hygiene against today’s
threats. The benefits are that threats will
be stopped upstream, data is backed
up in the cloud and threats are stopped
outside the organisation’s environment.
Again, the right security tools are just part
of the solution and best practices. Ongoing
administrator certifications and end-user
education are critical to stopping daily
threats and mitigating risk.”
Paul Calatayud
,
CTO
,
FireMon
“The IT channel could take an active role
in establishing or continuing to improve
how they engage their client-base. Instead
of recommending a set of technologies
or services, the channel could adopt an
advisory and listening approach. In order
to provide the best possible security
solutions, it is important to understand a
client’s business, and that is best served
by a ‘listen and advise’ approach.”
for them to limit the entry points for
criminals. Education about the risks is key
and there is still a lot more to do.”
Rob Reid
,
COO and Founder
,
StayPrivate
“IT security businesses need to offer
companies solutions that protect their
entire business rather than just their
corporate environment. Companies have a
responsibility to safeguard client data both
inside and outside their firewall and, in
particular, need to find a better way than
...continued
Steve Nice,
Security Technologist,
Node4
Paul Swaddle,
Chairman,
Pocket App
Rob Reid,
COO and Founder,
StayPrivate
When there is
an attack, it
usually results
from a single
point of failure
throughout
the ‘suite of
products’
BUSINESS
MANAGEMENT
Enhance your app-titude
or goal updates. In today’s hot-desking
environment, an app could also tell you
the location of colleagues.
n
Workforce Communications
– For
businesses with mobile and field-based
employees, the ability to publish important
workforce communications through a
mobile app is very useful for maintaining
engagement and for alerting remote
workers about company news.
n
Recruiting
– Whether they are new
graduates or seasoned pros, a mobile
recruiting application is a great way to keep
candidates informed of progress throughout
the sometimes tedious hiring process.
n
Working anywhere
– Apps allow HR
teams to save time by getting work done
anywhere and at any time. They can also
make training more efficient by enabling
employees to complete modules in their
own time, at their own convenience.
n
Candidate evaluation
– The ability to
complete work when convenient makes
the candidate evaluation process much
faster and more efficient. For example, it
allows HR teams to look through CVs in
Faced with the challenges of maintaining
employee engagement, HR professionals
are turning to technology to help with
recruitment, performance management,
learning, wellness and feedback.
One of the tools more and
more are using to free up time and
improve processes are mobile apps.
These have benefits for a variety of
applications, including:
n
Learning
– Mobile learning
applications for tablets and
smartphones have enormous value
for businesses and employees. They
enable organisations to provide
employees with highly interactive
searchable content, including videos,
surveys and multiple-choice tests, as well
as the ability to comment on or share
material with others. To make it even more
engaging, everything can be gamified.
n
Worker Directory
– This could include
organisational charts, full worker profiles,
social networking and the ability to
complete simple employee actions, such
as small changes to job descriptions
Paul Swaddle explains how technology resellers can use apps to improve employee engagement
more detail and makes it less likely that a
good candidate will be missed due to time
pressures.
n
Employee engagement
– Apps can
increase employee engagement and make
training more appealing through the use
of interactive content, such as videos,
podcasts, embedded documents and
gamification.
n
Data collection
– Software like Google
Analytics provides rich data on app usage,
so that you can see how effective the app
is at encouraging learning, for example.
Data can also be used by employees to
track their progress and set goals.
Mobile apps are a great opportunity for HR
teams to make recruitment and training
more efficient, to save time, to increase
productivity and to improve decision-
making, whilst also increasing employee
engagement and satisfaction.
Paul Swaddle is Chairman of independent
app developer Pocket App.
0207 183 4388
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