At Managed Technology, we do things differently.
As our marketplace becomes more and more competitive,
we believe that a traditional direct service approach is
unsustainable and that only by continuing to work in
partnership with manufacturers can we guarantee clients
the best possible service, including:
•
a realistic 4-hour SLA
•
fully qualified specialist technicians
•
genuine parts & consumables shipped directly from the
manufacturer
•
98.4% first time fix rates
•
a multimillion pound support infrastructure
•
four UK call centres offering around the clock support
•
the most competitive pricing throughout the UK.
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Today, printer and MFD service
providers are investing less than
ever in service infrastructure and the
development of their engineers, whilst
still expecting them to specialise in
multiple brands of equipment.
“SERVICE EXELLENCE WITH
TRUE ACCOUNTABILITY”
Remote management
At Managed Technology we understand that with the “shift
to service”, attention to detail is paramount.
That is why we only work with the latest technologies. They
provide the best possible experience for our clients and allow
us to offer remote diagnostics tools at no additional cost.
Whether used for a single printer or a large fleet spread
across multiple sites, monitoring technology enables us to
provide proactive servicing and support that can help our
customers’ cut printing costs and maximise productivity.
Tailored solutions
Another benefit of partnering with Vendor-Manufacturer for
servicing and support is that it allows us to concentrate all our
time and resources on finding the correct solution for every
client’s document and workflow needs.
Managed Technology’s Account Managers are all highly
experienced, with technical expertise and true accountability,
whom have experience in dealing with the deployment of
single print devices through to fully managed print solutions.
Contact us today to arrange a review with one of our
professional Account Managers and allow us to demonstrate
how we can improve your organisation’s productivity and
expenditure.
“INDEPENDENCE
WITHOUT
COMPROMISE”
Printer servicing and support
you can depend on.
