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Employees waste one
day every week due to
outdated processes
Inefficient document
processes in European
organisations are damaging
productivity and leading to
lost business, warns Adobe in
a new report,
Document Drain:
How Back-Office Processes are
Shredding Productivity
.
Its survey of 7,000
professionals across Europe
found that office workers are
spending as much as one
day a week (6.8 hours) on
administration, such as filling
out forms, printing documents
and chasing signatures.
Almost half of European
employees (48%) say they
have lost a contract due to
poorly executed office tasks
and one in three (33%) has
had to cancel a project for the
same reason.
Complex and time-
consuming administrative
processes also add to
employees’ workloads, with
64% working late to catch up
on work and 49% working over
the weekend.
Almost half of respondents
blame inefficient technology
for office workflow problems.
Printing and emailing are cited
as the biggest time-wasters
by 96% of respondents, with
75% describing email/print
processes as boring, time-
consuming or challenging.
Other administrative
processes that come in for
criticism include searching
for lost documents, on-
boarding new colleagues and
chasing people for signatures.
These were thought to be
‘unnecessarily complex’
by 65%, 62% and 61% of
respondents respectively.
European employees
see a solution to many of
these problems in modern
technology, including
e-signatures, viewed as a
valuable time-saver by 74% of
respondents, and mobile apps
which almost half believe
have the capacity to transform
workflow in European offices.
John Travis, vice president
of EMEA marketing at Adobe,
said: “These findings are a big
wake-up call for businesses
across Europe. Outdated
processes are draining
employee productivity and
morale – potentially leading
to a loss of revenue and a
poor customer experience.
Reimagining administrative
processes through apps,
digital documents and other
technologies provides the
opportunity for companies to
transform the experience for
employees and customers
alike.”
BULLETIN
bulletin
Mobile apps key to more
efficient timesheet management
Mobile printing on tap
The potential for apps to transform workplace processes is
highlighted in a new report from Changepoint.
Its new study,
Mobile Keeps Business Moving Forward
, shows
that while 78% of employees want to use mobile time-tracking
apps, currently only 11% do so. Most organisations still rely on
old-fashioned, error-prone methods for managing timesheets,
including Excel spreadsheets (28%) and pen and paper (36%).
As a result, 77% of managers and 49% of project managers
have no confidence in the accuracy of the timesheets they track
and approve.
The provider of project and portfolio management
applications points out that as 95% of survey respondents use
their mobile phones for work-related tasks during the day, it is
vital to align work processes with modern working practices. It
warns that failure to do so will impair productivity and cost time
and money.
Making the case for investment in mobile apps, Changepoint
cites research by Adobe suggesting that companies that have
done so have, on average, achieved ROI of 35%.
Other survey findings highlight the importance of easy time-
tracking, notably the finding that at any time 97% of respondents
are allocated to more than one project, with 49% working on four
or more projects and 18% juggling seven or more.
To help businesses meet the demands of mobile working,
Changepoint has released a mobile task management, time
entry and timesheet submission app that makes it easy for
users to enter data any time, on any device. Daptiv TTM works
seamlessly with Daptiv PPM.
DSales has expanded user authentication and print release
options in the latest version of ineoPRINT to include NFC
authentication for Android smartphones/tablets and Bluetooth
LE authentication for iOS devices. The latter requires the
Bluetooth LE option EK-609 to be installed in the Develop ineo+
multifunctional device. To
print a job or to log in to copy
or scan, the user simply walks
up to the MFP and touches
their mobile device on the
MFP’s NFC Tag area. The
Develop ineoPRINT app is
free to download.
