01732 759725 12 BULLETIN PAE Business adapts to rapidly changing market PAE Business has created a new go to market strategy that will ensure its partners will have the correct toolset to increase sales, promote themselves better, reduce costs and protect their profitability. The company will deliver this via two new channels: PAE Business Channel – will offer cloud-based solutions including EveryonePrint’s OEM agnostic cloud print management and Upland’s solutions enabling web forms, business workflow, and content management via the cloud. PAE Business Services – will offer services for partners from its industry renowned device management solutions, onsite print management, portal-based marketing tools and adaptable auditing solutions, TCO calculator, business analytics and business intelligence dashboards. Both channels will be supported supported by a comprehensive professional service offering to ensure timely delivery on the project for the client even if the channel partner does not have all the necessary skills in-house. https://paebusiness.com Kaspersky retains top spot Kaspersky has once again been recognised as a Champion in the Canalys EMEA Channel Leadership Matrix, receiving a 93.5% satisfaction rating. This saw it rank highest among all cybersecurity vendors included in the matrix and secure the number one position for the third year in a row. In its analysis, Canalys praised Kaspersky for its “impressive benchmark scores” which “reflect its loyal partner base.” This is testament to the support Kaspersky has given to its partners in the past 12 months, in response to their changing needs and customer demands. Updates to the United Partner program have included introducing rebates, simplifying deal registration and rebate processes, and the launch of a dedicated enterprise program. In addition to the recognition in EMEA, Kaspersky also maintained the top spot for customer satisfaction in the APAC region for the second year running. kaspersky.com ECI names customer recognition award winners ECI has announced the winners of the first ever Customer Recognition Awards, an event designed to showcase greatness across the distribution, field service and LBMH sectors. Aligning with ECI’s ‘CODE’ – crave greatness, own the outcome, deliver awesome and embrace community – nearly forty businesses were shortlisted across the four categories. Global hygiene and health company, Essity, were chosen as winners of the ‘crave greatness’ award with judges impressed that despite the challenges of 2021, Essity maintained their commitment to employ graduates and start apprenticeships across Europe. Having invested heavily in supporting their workforce and being shortlisted for an Investors in People award on 2021, managed print service experts Logixal were triumphant in the ‘deliver awesome’ category. The ‘own the outcome’ award went to Heatons Office Supplies. Throughout the pandemic Heatons donated care packages to hospices and donated FFP2 respirator masks and safety spectacles to Arrowe Park Hospital. Hampshire-based Coomers were crowned winners of the ‘embrace community’ award. www.ecisolutions.com Gartner recognises Alibaba Cloud Alibaba Cloud has been recognised for its critical cloud abilities of compute, storage, network and security among global cloud service providers on the newly released 2021 Gartner Solution Scorecard for Alibaba Cloud International IaaS & PaaS. Alibaba Cloud’s IaaS & PaaS offerings were recognised with the third highest overall solution score of 81% among all evaluated international vendors in this market. Alibaba Cloud scored 86% in the required criteria in the 2021 scorecard. It also met 74% of the preferred criteria and 58% of the optional criteria respectively. This marked the third consecutive year that Gartner has published a Solution Scorecard about Alibaba Cloud. www.alibabacloud.com directprint.io widens its support directprint.io, the leading print management solution for Google Workspace, has announced additional support for Microsoft Azure and Microsoft 365. This expansion of services will see directprint.io move away from a Googlecentric ecosystem to support over 5,000 printer models via Google Workspace and Microsoft 365 across Chrome, Windows, and Mac operating systems. Directprint.io is feature-rich, compatible with all leading printer manufacturers and provides a consistent print experience across all devices and platforms. The platform is zero touch, once installed, no configuration is needed for new devices or end-users; security is built-in, local network printing ensures prints jobs never leave the customer’s network; and it also delivers full, real-time print analytics. The addition of Microsoft support is part of a wider growth strategy for the company which will see it target an additional quarter of a million users under management in the UK in 2022. Founder and CEO David Jenkins said: “A lot of the customers that we're talking to at the moment are pure Microsoft, they’re looking to migrate their on-premise infrastructure to the cloud and in terms of print, we're part of that equation for them.” www.directprint.io David Jenkins
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