Print.IT Reseller - issue 84

PRINTITRESELLER.UK VOX POP 53 We know the last year has been particularly hard for many of us, so now more than ever, it’s important we listen to our people and move forward listen to our people and move forward, integrating a well-being focus into our day to day employee experience is key. Through Breathe, we deliver an employee-centric and proactive approach to well-being, as well as offer a safe space to have conversations, break down stigmas and drive change.” www.konicaminolta.co.uk Steve Holmes, EMEA Regional Director, PaperCut: “A business is nothing without its team, so ensuring they’re motivated, recognised and rewarded is a constant focus for us. More importantly so is listening, encouraging feedback and acting on it, which is why we regularly conduct annual employee surveys to check that what we’re doing is right for our team. “Even before the pandemic struck, PaperCut already had a progressive outlook on how our team works, offering them flexi-hours in order to accommodate their private and professional lives. “From a broader perspective, we host physical well-being sessions and send financial well-being tips and tricks notes to our ‘PaperCutters’. Recognising that everyone is different with respect to their age, background and demographic, we tailor our sessions to ensure everyone is catered for. “To recognise the incredible work our team did last year, we gave all of our ‘PaperCutters’ globally a well-being day to encourage them to look after themselves and to spend some time doing the things that they love. Pre- pandemic we also hosted regular social and community connection activities such as in office ‘lunch and learns’, Friday afternoon ‘down tools time’ and fun team activities like football, golf and film nights. “We’ve not stopped there, though; we encourage our team to share new ideas and initiatives that they think may be beneficial, so it doesn't have to be a case of ‘business as usual’ at PaperCut. We encourage anyone and everyone in the company to put their hand up to lead or be part of a new initiative, safe in the knowledge that anyone can talk to anyone within the company about an idea they’ve had that may benefit everyone here. “Internally, the pandemic mainly served as a driver for us to ask whether there was more that we could do to support our team – not just during the special circumstances dictated by lockdown – but in the long-term. To that end, we issued three COVID-related surveys to our team to get a real insight into their concerns and anxieties during the lockdown period. The feedback we had suggests that flexible working gives them more empowerment, and there’s no doubt that hybrid working supports a balanced lifestyle.” www.papercut.com Laryssa Alexander, President, Field Service Division, ECI Software Solutions: “Well-being initiatives have always been important to ECI and, without a doubt, have become more of a priority over the past year. ECI has historically had a hybrid approach to working from home given our global footprint, and the past year gave us the opportunity to ensure all staff feel empowered in their role – even when working from home. “The industry landscape is changing rapidly and to ensure we continue to meet our customers’ needs, staff have had to stay focused and evolve or adapt in line with market trends. We acquisitions, we feel that the onboarding process is critical. We have recently revised our processes so that we have a completely fresh onboarding programme in place. This will enable us to ensure that all new employees feel part of the Asolvi team right from the start. “It is well documented that positive well-being has an impact on productivity, performance and engagement and we also have several employees who are personally passionate about mental health awareness. Our well-being group has been recently established, with the purpose of setting up activities and events that support the physical, mental, social and emotional well-being of all our employees. We also have a newly- qualified mental health first aider and are looking at increasing our training in this area.” www.asolvi.com Gemma Lee, Head of Employee Experience, Konica Minolta Business Solutions (UK): “Empowering our employees and using their voice to shape the future is already a priority and central to our people and culture strategy at Konica Minolta. “By putting our people at the heart of what we do and by delivering initiatives such as our employee resource groups (ERGs) which enables them to have a voice but also drive change, we’re able to focus our attention on what matters to them in terms of empowering them, driving engagement and delivering meaningful change. This approach supports the future growth and success of our business but also enables growth and development for our employees. “During the last year we have launched a number of employee resource groups, most recently one called Breathe, an ERG specifically focused on employee well-being. We know the last year has been particularly hard for many of us, so now more than ever, it’s important we continued... Gemma Lee Steve Holmes