Print.IT Reseller - issue 81

01732 759725 12 BULLETIN Xerox acquires CareAR Xerox has expanded its growing software portfolio with the acquisition of CareAR, an augmented reality support platform company that provides real-time access to expertise for customers, employees and field workers. With CareAR software, remote agents and experts can virtually see the situation and visually guide a solution using a suite of augmented reality tools via desktop, mobile, and smart glass devices, as if they were in-person. CareAR’s platform seamlessly integrates with workflow leader ServiceNow, ensuring an end-to-end approach to work orders, cases and incidents for full visibility and better troubleshooting. This expanded Software business will be led by SamWaicberg, Vice President and General Manager of Digital Services for Xerox and former CareAR Co-founder and CEO prior to acquisition. CareAR is the latest addition to a series of solutions Xerox has launched to provide digital transformation tools to customers. These include automation and centralisation solutions like DocuShare and XMPie, a flexible technology that allows customisation and personalisation of assets across customer touchpoints, both online and offline, for full marketing campaign integration. www.xerox.com Asolvi launches German language website Asolvi has launched a brand new German language website – www.asolvi.com/de. The site will provide news, product information and market insight to customers, partners and prospective customers across the DACH region. This launch follows on from the highly successful launch of its new English language website in September 2020. Chief Sales & Marketing Officer Tony Milford, said: “The DACH region is one where Asolvi already has a significant presence across the copy/ print and fire and security markets. We also see strong potential for further growth in the region. The launch of this website is further evidence of our commitment to our customers and partners in the region.” www.asolvi.com/de Multinational partnership LogicMonitor has partnered with Fusion Global Business Solutions (Fusion GBS), a specialist in delivering measured outcomes for enterprise customers with AI-powered service management and operations. Fusion joins an elite group of resellers, systems integrators, managed service providers and technology integrators within the LogicMonitor partner network. Fusion GBS is the first specialised multinational partner within the company’s partner network. As a partner, Fusion will leverage its expertise, along with LogicMonitor’s monitoring and observability platform, to help organisations automate workflows, improve productivity and gain visibility into all components of their hybrid IT environments. This partnership allows Fusion to further expand in the market for IT hybrid infrastructure monitoring. “We are thrilled to add LogicMonitor to our solution portfolio,” said John Mohan, CEO of Fusion GBS. “We chose to partner with LogicMonitor because of its robust AIOps functionality, end-to-end visibility and user- friendly reporting.” www.fusiongbs.com www.logicmonitor.com Premier expands in the North West Following on from the opening of two new regional centres in Dartford and Bristol in 2019 and 2020 respectively, Premier Paper has expanded in the North West. The new 30,000 square foot facility, located at Haydock, near St Helens, more than doubles Premier’s warehouse capacity in the region. The proximity of the new branch to the motorway network will enable Premier to offer a fast and efficient service to customers in Liverpool, Manchester and all areas across the North West. It will also play a key role in Premier’s national distribution network, supporting other branches throughout the north of England and Scotland. Mike Banks, Northern Operations Director said: “We believe that Premier already offers industry leading service, but we are always looking at how we can do things better as our customer base develops and service requirements change. With a vehicle fleet made up of ten trucks and an articulated lorry, the location will enable us to improve our logistics service across the North West.” www.paper.co.uk Simplified user interface Optimised for daily use, M-Files’ newWeb Client offers a simplified user interface that helps customers adopt the M-Files solution faster and easier. It provides a modern, simplified all-in-one view and offers intuitive user flows that adapt to the user’s needs and behaviour. The Web Client integrates smoothly with Microsoft Office for creating and editing documents, and offers an intuitive approach for archiving documents, tagging documents with metadata, or sharing documents with colleagues. The improved search functionality with more search options and a fast and effective search experience helps users find what they need faster, more accurately, and more easily than before. www.m-files.com 30,000 tonnes of CO2 Since the introduction of its ‘Enabling Carbon Neutrality’ programme five years ago, Konica Minolta and its customers from across sixteen European countries have together already offset more than 30,000 tonnes of CO2 emissions. Olaf Lorenz, Senior General Manager, Digital Transformation Division, Konica Minolta Business Solutions Europe said: “We are delighted with this result. We take our responsibility to reduce our impact on the environment very seriously and it shows that our efforts are paying off. However, offsetting unavoidable CO2 emissions is only the last step. That is why we are focusing primarily on avoiding and reducing energy consumption and substituting CO2-emitting power sources with green energy.” www.konicaminolta.co.uk ENABLING CARBON NEUTRALITY Printing with our future in mind EU NOX ‘s clients