PRINTITRESELLER.UK 45 VOX POP They must also adapt by diversifying their portfolios and leveraging AI to optimise print infrastructure, strengthen security, and enable predictive maintenance. By integrating AI into these areas, businesses can articulate the tangible benefits of these technologies to their clients, such as streamlined processes and cost efficiencies. Andy Muskett: Xerox provides our partners with a rich pool of learning resources. We appreciate that the content needs to cover a wide range of job roles and be delivered in a way that suits the candidates’ learning styles and availability. A multi-channelled approach to training is offered; ondemand online training is great for those with limited availability, whilst on-site workshops are available to those who prefer a more interactive, hands‑on approach. A recent example is our four-day analyst training course at one of our UK training centres. It provided the ideal platform for attendees to build relationships with their peers and develop knowledge and skills in various subjects, including MPS analytics, environmental and sustainability reporting, security solutions, AI-driven workflow automation and apps. Armed with this new knowledge, they find it much easier to spot opportunities for improving productivity, increasing security, and reducing environmental impact for their clients. www.konicaminolta.co.uk www.lexmark.co.uk www.carbon-group.co.uk www.utax.co.uk www.ricoh.co.uk www.sharp.co.uk www.evolvedocumentsolutions.co.uk www.commercebusinesssystems.co.uk www.xerox.co.uk Shaun Wilkinson: Our team offers hands-on assistance with integrating AI-based solutions, making sure they align with our customers’ goals. We provide tools to monitor and optimise print environments, empowering our partners to deliver proactive service and identify cost-saving opportunities for end customers. Additionally, we emphasise the environmental benefits of AIdriven solutions, such as reducing waste through just-in-time supply replenishment and optimising print behaviours. By equipping our partners with the knowledge and tools to use AI effectively, they can improve efficiency, security, and sustainability for their customers. In this ever-changing space, as new products, tools and technologies become available we will continue to embrace AI and help support our valued partners. Kerry Rush: Education is an important part of the use of AI. It’s evolving rapidly and we’re continuously learning along the way. We’re equipped with experts that can assist our clients to better understand AI, how it can be implemented in their environments, limiting risks through internal AI policies. We’ll continually revisit this with our clients as the AI landscape changes and develops, ensuring we’re providing the best help and advice. We believe it’s equally important for channel partners and vendors to adopt AI within their own businesses. By doing so, they not only improve their internal processes, but also gain a deeper understanding of AI’s transformative potential, making them better equipped to support their clients in this rapidly evolving landscape. AI-powered MPS by leveraging our platform and expertise. We offer robust training and certification programs on our AI solutions, covering topics such as Secure by Design principles, data analytics tools, and MPS Express implementation. Partners also gain access to dedicated sales and marketing resources, equipping them to effectively communicate the value proposition of AI-powered MPS to their customers. Our technical support team provides ongoing assistance with implementation, troubleshooting, and optimisation. We also share best practices and realworld case studies. Finally, we maintain open channels for collaboration and feedback, ensuring our offerings remain aligned with evolving market needs and partner requirements. John Green Andy Muskett Photo: pixabay.com/Fidsor Photo: pixabay.com/Elchinator
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