Print IT Reseller - issue 127

01732 759725 12 Ricoh recognised by Gartner Ricoh has been positioned by Gartner, Inc. in its 2024 Magic Quadrant for Document Management, report. This is the first time Gartner has published this Magic Quadrant. Gartner defines the document management market as the capabilities required of a provider to deliver the tools and practices used to capture, store, process and access documents and content in support of personal, team and enterprise needs. Ricoh is one of 15 companies positioned within this Magic Quadrant. The Ricoh Process Automation suite of own IP configurable solutions enables the company to support customers around the world in making their people’s time more productive and accelerating revenue realisation. This is achieved through automating document-heavy processes, expediting repetitive tasks, streamlining business complexity, and enabling a digital workplace experience. www.ricoh.co.uk Arivia MFPs earn recommended designation Katun has announced that three of its Arivia MFP models have received the Recommended designation from Keypoint Intelligence, an independent evaluator of office document imaging products and services. The Arivia M2130, C2130 and C4165 underwent comprehensive testing to thoroughly evaluate usability, print quality, productivity and features. Katun also chose to have the devices put through their paces with optional reliability testing. “We are proud to receive a Recommended designation for our Arivia MFPs from Keypoint Intelligence,” said Tony Ko, Katun’s Vice President of Hardware & Business Solutions. “This independent evaluation and recognition underscores Katun’s ongoing dedication to innovation and delivering high quality products that consistently exceed client expectations.” “We were impressed by this debut hardware offering from Katun,” said Rachel Dean, Technical Editor in Keypoint Intelligence’s Workplace Group. “The devices performed well during testing, with a competitive feature set and productivity results, professionallooking image quality, robust security features, and intuitive usability that is consistent throughout the A3 line-up.” www.katun.com Lexmark expands print security services Lexmark has expanded its Lexmark Security Services offering to enterprise print customers worldwide. This comprehensive service helps protect an enterprise’s IT infrastructure from cyber-attacks by addressing print device vulnerabilities - missing passwords, insecure settings, open ports, outdated firmware - that are routinely unnoticed by security professionals. Lexmark Security Services consist of three core components: n Security Consulting: Lexmark security experts collaborate with a customer’s IT team to review and enhance the security of their print environment. By analysing up to 2,500 device settings, firmware versions and user permissions, Lexmark establishes a tailored security configuration baseline. This comprehensive approach includes guidance on print drivers and server infrastructure, ensuring alignment with industry best practices. n Security Assessment: Lexmark security experts assess the customer’s print fleet, either remotely or onsite, gathering data on firmware versions, settings and permissions. Lexmark then creates a scorecard that outlines risks and recommended mitigation steps. The Printer Security Assessment analyses hundreds of data points to identify firmware vulnerabilities, unsecure device settings, and weak authentication permissions. This data-driven approach produces a comprehensive view of the fleet’s security posture and where it is lacking. n Configuration Management: For customers lacking time and resources, Lexmark offers a managed service to implement recommended mitigations. This includes Configuration Management, ensuring consistent settings across potentially thousands of devices, and regular firmware updates. Lexmark monitors connected devices daily, pushes approved configurations, and ensures firmware is up to date. This is all performed remotely by Lexmark to remove the security burden from customers. www.lexmark.co.uk BULLETIN Sharp UK partners with directprint.io Sharp UK has partnered with directprint.io to further strengthen its cloud print management offering. Combining Sharp’s multifunctional printers with directprint.io’s comprehensive cloud-based print management solution, the partnership will support clients in leveraging print management technology and solutions to streamline operations, reduce costs and improve efficiencies. The collaboration further supports clients on their cloud-first strategy by providing a true cloud solution that eliminates the need for on-premise infrastructure. directprint.io RED features a unique Sharpnative OSA embedded app, offering a unique and integrated solution that simplifies roll-out and enhances the end-user experience. The flexibility of directprint.io’s deployment options allow it to cater to both simple and complex multi-site environments, meeting diverse organisational needs. The partnership also promises ongoing innovation and customisation for Sharp’s hardware, ensuring that clients benefit from the latest advancements in print management technology. ‘’We’re delighted to partner with directprint.io to further enhance our print management software offering,” said Julian Hodges, Head of Product Marketing at Sharp UK. “This collaboration underscores our commitment to delivering cutting-edge, cloud-first solutions that simplify workflows, boost efficiency, and provide our clients with seamless, scalable print management tools to meet their evolving needs.” David Jenkins, CEO at directprint.io, added: “Our partnership with Sharp UK is pivotal to helping organisations of any size establish secure, cloud-managed print environments, eliminate costly on-premise infrastructure, simplify printer management, and minimise troubleshooting time. In summary: new generation print management with Sharp.” www.sharp.co.uk, https://directprint.io/

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