01732 759725 46 PRINT IT AWARDS …continued GENERAL AWARDS 20 24 Royal Lancaster · December 3 PrintIT Award for Environmental Excellence Sponsored by PEAC Solutions Highly Commended: WBM Winner: Agilico Judges’ verdict: Judges applauded Agilico’s innovative circular-first approach to MPS and its commitment and progress in refurbishing and recycling MFPs and parts to reduce the carbon emissions associated with new device and parts manufacturing, reduce used waste going into landfill, and provide a more cost-effective solution for customers with cutting-edge efficiency. “We are truly honoured to receive this environmental award from others within the print industry. Being recognised by those who understand the challenges and opportunities in our field is incredibly meaningful. This award not only reaffirms the importance of the sustainability efforts we are striving for, but it also celebrates the incredible work of our 450 dedicated team members. Their passion, creativity, and determination have been instrumental in making a positive impact. It’s a warming reminder that together, as an industry and as a team, we can drive meaningful change towards a more sustainable future. Thank you for this recognition, it inspires us all to keep pushing forward.” Warren Colby, Managing Director – Agile Print Division PrintIT Award for Best Partner Programme Sponsored by Intelligent Billing – PRD Technologies Winner: Sharp Judges’ verdict: Sharp has a comprehensive partner programme that covers print and IT. Judges noted the company’s webinar series which provides a valuable resource for its partners and customers as a standout differentiator in this category. “Once again, I am very proud that our Technology Partner Programme has been recognised with this award. Every year we continue to evolve the programme, whether that’s new events, support, or products/solutions for our valued technology partners. I’m looking forward to seeing what we achieve in 2025.” Paul Leach, Director of Dealer Sales PrintIT Award for Employee Experience Sponsored by Henley Executive Highly Commended: IT Document Solutions Winner: Sharp Judges’ verdict: Judges commended a detailed entry, backed with particularly good supporting evidence that highlighted the company’s commitment to its employees, in particular its focus on L&D, EVGs and providing mental health support. “It’s an outstanding achievement for Sharp UK to have won the Employee Experience Award for the second year in a row. Winning this award is a huge honour for all of us and I’m proud of the fantastic work our amazing people team and everyone across the business is doing to continue to make Sharp UK a great place to work. We’re committed to supporting growth and development and over the last year we’ve invested in our workspaces and training programmes. Our work continues into 2025, and I can’t wait to see what we will continue to achieve for our clients and people alike.” Donna Carrick, People Director PrintIT Award for Innovation Sponsored by Canon Winner: ASL Judges’ verdict: ASL submitted a very strong entry that demonstrated an innovative approach to delivering service. The company has invested in its IT service support infrastructure, revolutionising the way its customers interact with its services, by launching Ava – ASL’s Virtual Assistant. Since launch in January 2024, over 1,100 people have used Ava to Submit meter readings/order toner/raise a service request/ or check order status. “2024 has been a year of change for ASL, as we have streamlined our IT and service support to improve day-to-day operations and provide a digital transformation for our customers. Chatbots are not new, but in managed print services, we have not seen anyone else utilise innovative AI-powered chat technology. ASL wanted to be the first to lead the way. Ava is a game-changer and has revolutionised the way our customers interact with our services, by delivering an exceptional customer experience while optimising valuable time and resources. With a focus on continuous improvement and forward-thinking solutions, we strive to maintain our reputation as a trusted provider.” Rob Negus, Chief Information and Digital Officer
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