01732 759725 22 VOX POP Print predictions – part three Here is the third and final part of our annual print predictions feature where more key industry players share their thoughts on what 2025 will hold for the print and IT sectors John Green, Managing Director, Commerce Business Systems: Security is an important priority across the industry and will remain very high on the agenda for next year. With the rising number of ways security can be compromised, it’s a concern for everyone. We know that the combination of digital technology and print workflows creates new entry points for potential threats, but we are helping to reassure our customers by working only with product manufacturers who are constantly developing robust, proactive security measures and support services throughout the ranges we supply, in an attempt to stay ahead of the threats. We’re expecting demand for security to keep growing, and we’re getting ready to meet that demand head-on. In 2025, we’d like to see cost-saving and sustainability become bigger priorities as schools and businesses look for ways to be more efficient, cut costs, and reduce their carbon footprints. However, we know that many people are not fully achieving the sustainability goals they have set, possibly because they’re concerned about the cost implication, so we would also like to see more effort put into improving understanding around this. Our industry has a key role to play here, by continuing to develop low-energy technology and offering recycling options that help people reduce their environmental impact without breaking the bank. We’re committed to being a trusted partner for our customers on sustainability, helping them find practical, affordable ways to work towards net zero. We believe that AI will have its place in print & IT in 2025. We can see where it might help to cut down on service times, making life easier for our customers. We’re keen to see what AI could do but will only adopt it when we see it genuinely benefiting our customers and fitting in with how we do things, and this is the way most of the industry is viewing AI too – with cautious interest. We have seen an increase in the number of our customers wanting to bring all their business systems together in one convenient package, which is one of the reasons we have been diversifying into IT services and telecoms. The current political and economic changes will continue to affect spending over the next year, and this means businesses and schools will keep an even tighter rein on their budgets. However, they are probably more likely to feel reassured trusting one company who can consolidate the supply and management of all their business systems, enabling them to control their systems and manage their spending at the same time. We have not really seen evidence of print volumes dropping, but there are some who clearly are suffering from this. For us, we find that adapting to what our customers need is having a positive effect on our print volumes. We’re still seeing steady demand in sectors like the professions, education and healthcare, where physical printed documents are often needed. We’ve also broadened our services into IT and telecoms, and seeing increased print volumes from these customers, as print is now part of the bigger mix of solutions we supply to them, and we’re seeing growth in the area of mid to higher volume MFPs. While we’re keeping an eye on the trends, we’re in a good position to handle whatever changes come our way. We envisage this continuing into 2025, at least. We are also seeing future opportunities in working and collaborating with like-minded companies in the region with a view to possibly, acquiring additional scope and expertise to expand CBS, our team and business further. https://commercebusinesssystems.co.uk We have seen an increase in the number of our customers wanting to bring all their business systems together in one convenient package John Green
RkJQdWJsaXNoZXIy NDUxNDM=