01732 759725 44 We will see cost-effective, full workflow document management solutions, based in the cloud using a SaaS model, increase in prevalence in the industry. These solutions will help IT managers to maintain, control and manage print infrastructure in multiple locations and on multiple networks, without compromising on security and functionality. Sustainability will continue to increase in importance, with many companies moving away from greenwashing practices in marketing their products and instead recognising environmentally-friendly solutions as a corporate responsibility instead of an obligation. At UTAX, we will ensure we have a full suite of industry-leading IT products and the right team of people with the right expertise to help our customers successfully implement our latest solutions in 2025 and beyond. www.utax.co.uk Shaun Wilkinson, Managing Director, UTAX: In the print industry, we have to be adaptable. It is fast changing and we need to adapt quickly to new technologies and ways of working. There is no defining thing that we believe will change in 2025, but instead there will be a gradual move towards a number of changes that won’t be easy. We believe that instead of being negative about changes like declining print volumes and fleet sizes, we should see this as an opportunity for introducing new technologies and solutions for a new off-premise world. Fleet rationalisation and the move to digital archiving will continue to have an impact on the industry and it will be important to ensure that systems have the capability to store and find these archived documents. Solutions that allow you to sort documents directly at the MFP and convert them into editable formats will be vital here. VOX POP continued... Ryan Green, Digital Services Director, Carbon: The managed print industry is set for some big changes in 2025, thanks to new tech, changing business needs, and a push for greener practices. Here’s what I think will happen. More cloud-based printing as companies keep moving towards digital solutions, cloud-based print management will become more conventional. These services are flexible, scalable, and secure, making it easier for businesses to handle their printing needs. Plus, managing everything remotely means less need for on-site IT help and lower costs. The combination of IoT and artificial intelligence will shake things up from a maintenance and support side. IoT-enabled printers will give real-time data on usage, maintenance, and supplies rather than alerts. AI will use this data to streamline workflows, predict when maintenance is needed, and automate supply orders, making everything run smoother and with less downtime. Sustainability will continue to be a big focus. Companies will aim to be more eco-friendly by using recycled materials, cutting down on paper waste, and adopting energy-efficient printing solutions. Managed print service providers will help businesses meet their green goals with tailored print and digital strategies. I think digital transformation will also be a bit of a game-changer. It’s all about using digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing market requirements. Staying ahead in the digital game means staying ahead of the competition. Businesses that embrace digital transformation can innovate faster, adapt to market changes more swiftly, and offer superior services. With cyber threats on the rise, I expect security will also be crucial. Previously optional features like secure follow me print release, user authentication, and data encryption will become standard out the box. Providers may also start to offer thorough security checks of existing infrastructure to find and fix vulnerabilities. More businesses will switch to subscription-based models, paying monthly or based on usage that will also include the print management or digital workflow software subscription. All in all, I think 2025 will bring innovation, sustainability, and a focus on meeting the evolving needs of businesses in a digital-first world. www.carbon-group.co.uk Shaun Wilkinson Ryan Green Sustainability will continue to increase in importance With cyber threats on the rise, I expect security will also be crucial
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