Print IT Reseller - issue 122

PRINTITRESELLER.UK 37 Gary Organ: Absolutely, so we will have technical training and resources available to the partners to upskill them so they can become self‑sufficient, same on some of the software that’s coming out in due course. But equally, it’s also about us building value back into the partners’ businesses as well so they can gain value from that service provision. And equally in due course, we’re looking to bring in potentially an ASP model, which will allow us to have service provision for those that don’t have service capability in-house. PITR: You’ve hinted at some things that you’ve got in the plan for the coming months. I look forward to hearing about them. So just before we close, anything else that you’d like to add? Hiro Matsui: I’d like to add one more thing – the Fujifilm brand is a high quality brand. So, it’s not only the product itself, but also our business, the behaviour of Fujifilm is always said to be of a high quality. Gary Organ: Keep an eye out for the Fujifilm brand, we have an event coming up later in the year so keep a look out. trade with a channel-only model, but also what will be a quite refined channel in the initial stages as well. We are as we’ve discussed looking to onboard new partners, and I think that gives us a unique proposition. We’re also targeting end-users to build the message around the story that Hiro has just discussed especially around some of the success that we’ve had in Asia Pacific. But the other things are some of the systems that we’re building. So, we’ve already developed a partner portal for our office technology and our production technology to enable salespeople and service people within our partners to have access to all the information all the assets, the marketing campaigns, to give them access to warranty systems, etc. all of the things you’d expect. We’ve also built an accreditation that’s very shortly to be launched as well, to give an ecosystem for the partners to work within, it’s very clear and concise and will give them benefits that will build over time. PITR: And obviously, you’re looking for partners that can fulfil the service provision in-house, which means that you’re not having to then invest in infrastructure and service engineers, but presumably you’re going to provide them with the training and support on your kit so that they’re able to go out in the field and maintain it? INTERVIEW To watch the video recording in full, please scan the QR code

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