print-related burden on IT, and deliver an improved end-user experience by enabling self-service printer installation through an easy to use portal.” Office printers and MFPs PrinterLogic enables organisations to eliminate on-premise print servers, seamlessly deploy printers without complicated scripts and GPOs, manage print queues, off-network printing, mobile print, and secure pull-printing, from a single web-based console. Thus, empowering MPS providers to better support customers’ needs in traditional centralised printing environments whilst benefiting from a recurring revenue stream. However, not all printing devices fall under MPS contracts, in fact, according to IDC, almost three-quarters of printers are unmanaged. “So, if we consider office printers sitting in geographically spread locations, often because of the number of people, the need for print is high, but the volume output isn’t significant enough for a traditional MPS contract. Or indeed with the rise of shadow IT many printers have just been purchased on an ad-hoc basis. With single-function printers, a reseller can’t log in to do a remote fix and often, sending an engineer to physically fix one device in a remote location can be cost-prohibitive, but the reality is that 75% of printers are unmanaged, and that’s a significant lost revenue opportunity,” Hill said. PrinterLogic’s cloud-native serverless print management solution enables seamless driver deployment for large volumes of printing devices that exist outside of the MPS contract – no scripting, no GPOs, no servers, just direct IP printing. For example, PrinterLogic manages 11,500 print queues across 2,500 retail stores for a large high street retail customer whose 60-strong head office printer fleet (which represents less and 1% of the total fleet) falls under a managed print service. “As long as a printer sits on the network, it’s visible, which means it can be managed and resellers can leverage that insight to right-size and optimise their customers’ fleets, continuing to add value,” he added. Output management PrinterLogic also manages mainframe data streams and applications like SAP and Oracle as well as healthcare systems such as Epic and Cerner, bridging the gap between front-end printing and back-end systems. The software’s output management capability connects distributed systems and applications to provide complete visibility into print activity and document distribution – ensuring documents are delivered to the right place, at the right time, and in the right format. “The ability to streamline printing between SAP systems and office, warehouse or production printers and Vasion Automate – one platform, multiple applications Vasion is perhaps best known for its SaaS print management platform PrinterLogic, which supports over 12,000 customers worldwide, managed over two million printers and 15 billion print jobs in 2023, and boasts a 97% customer retention rate. PrinterLogic is a true cloud-native solution that doesn’t require VPN connections and is designed to address customer requirements in all printing environments. “There are typically four different types of printing environments – centralised and decentralised print, application print, and specialist print (i.e. label printers),” Simon Hill, Managing Director, EMEA & APAC explained. “Typically, these four printing environments are managed by separate products, licenses, suppliers, and departmental teams within a customer’s organisation. With PrinterLogic, resellers can manage all four environments with a single SaaS solution. The end result – reduce the end customers’ costs as well as the cost to serve, lessen the Vasion has integrated data capture, e-form creation, automated workflows, e-signatures, office print and back-office output management, into a single cloud-native automation platform 01732 759725 32 COVER STORY
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