01732 759725 44 VOX POP continued... Emerging technologies are significantly impacting information security, as they continuously open doors for optimisation and efficiency industry best practices for security. During development we follow a strong security development lifecycle that includes security architectural reviews, security scanning built into the continuous integration/continuous deployment or delivery (CI/CD) pipeline, security monitoring deployed via the CI/ CD pipeline. Lexmark treats production environments as highly sensitive data, with a data governance practice built around access to the environment to comply with data privacy regulations. Pen testing is conducted annually by third parties on the environment. Our entire security practice on Lexmark Cloud undergoes a SOC2 Type 2 attestation and an ISO27001 certification. Mark Williams: The importance of information security became evident when remote and hybrid working became commonplace – but it is still a mission-critical issue. How companies use technology and how that technology needs to be secured is an important conversation that we have with our clients on a regular basis. In our modern age, operating with a security-first mindset is vital to business success. Most businesses use a combination of legacy technologies and latest tools, which can sometimes leave gaps in a company’s overall security stature if not evaluated and addressed. Additionally, the emergence of readily available AI tools means bad actors can rapidly scale their malicious activity. As a result, both existing and emerging technologies have the potential to impact information security. Khalid Aziz: Emerging technologies are significantly impacting information security, as they continuously open doors for optimisation and efficiency. We’ve seen this with the rise of cloud printing, which inspired software like uniFLOW Online, that integrates seamlessly with new technologies to enhance document security. Artificial intelligence is another transformative technology that businesses are increasingly incorporating to automate and streamline workflows. However, these developments not only highlight, but underscores the importance of a secure foundation, and the need for digital print solutions that are compatible with new and emerging technologies. Andy Johnson: As they navigate their tech transformation, businesses need to be conducting security audits on their assets to identify potential vulnerabilities. Moving infrastructure to the cloud will help IT leads to simplify driver and queue management, reduce IT helpdesk calls while also increasing sustainability in their business. Customers on their cloud journey sometimes overlook print, but with solutions like Printix, they can move their entire print infrastructure seamlessly to the cloud. Off-site cloud servers, such as Microsoft Azure, automatically install the latest security patches so customers are always up to date. This means IT managers aren’t shouldering the responsibility for vulnerabilities with physical servers. AI and machinelearning is also becoming a key tool when it comes to automating tasks, like routing digital documents to be saved in the correct files, which will inevitably increase productivity while freeing up staff time. Mark Williams: Businesses need to adapt to modern ways of working to stay relevant in an increasingly technological age. SMEs are coming to us to seek out managed IT services. With technology advancing at such a pace, it’s challenging for businesses to keep up – or know what they should and shouldn’t be investing in. By outsourcing IT services, businesses can have access to the latest solutions, advice and training, ensuring they make investments in the right tools and technologies. Khalid Aziz: It is clear that security is front of mind for businesses looking to invest in new technology and take steps on their digital transformation journey. Because of this, we’ve seen major growth in document-centric software that enables businesses to streamline processes while keeping their security Arjan Paulussen: Cloud technology, for example, has the capacity to greatly enhance IT security as important firmware updates can be implemented remotely, in real-time across global printer fleets, keeping them always up to date. Lexmark Cloud Services (LCS) removes infrastructure from the physical environment to the cloud and delivers scalability while maintaining the same levels of security, control and performance. LCS also provide a range of secure cloud print solutions that offer authenticated printing and provide tracking and accountability. Print jobs are transferred to the Lexmark cloud, where they are held until a user authenticates them at the printer. For organisations with compliance concerns, a hybrid option holds print jobs on the users’ PC instead of sending them to the cloud. Lexmark’s cloud complies with the PrintIT Reseller: The study found that tech investment overall is set to increase 31% year-on-year, are you seeing an increase in demand and in what areas? PrintIT Reseller: Two-thirds of the companies polled say tech transformation is vital to the survival of their business. To what extent are emerging technologies impacting information security? Andy Johnson
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