01732 759725 42 VOX POP Managed print services are a top investment priority for businesses, especially as they look to adopt new hybrid working models Mark Williams, Chief Operating Officer, IT Services, Sharp UK: We are ready to help our clients get maximum value from the newest tools and technologies such as Copilot and Power Apps, to ensure they’re able to work smarter. AI is, of course, the latest and potentially most revolutionary tech advancement in recent decades that can positively impact businesses of all sizes. It is also, understandably, the most challenging to navigate from a business standpoint because of the breakneck speed at which it has evolved. We help ensure our clients are ready for changes such as these and offer advice and support for them to maximise use of the tools at their disposal. Khalid Aziz, Marketing Director B2B, Canon UK and Ireland: Empowering businesses in their digital transformation journey is at the heart of what we do at Canon. Everything from the equipment we provide, to the digital services that complete our portfolio; we understand that businesses need more than just new technology, but a team of experts who are on-hand to make digital transformation as seamless and secure as possible. Canon’s managed print services encapsulate this philosophy with an end-to-end service that guides the customer through every step of their digital transformation journey; from an initial assessment of the business workflow to continued maintenance and service upgrades. MPS solutions help channel partners in not only navigating changes, but also staying at the forefront of digital innovation. Managed print services are a top investment priority for businesses, especially as they look to adopt new hybrid working models. Therefore, it’s important that print providers offer consultancy services that complement their products. At Canon, we’re continuously expanding our portfolio, to ensure that our partners can adapt and modernise alongside technological advancement. Andy Johnson, SMB and Solutions Business Development Manager, Brother UK: Our goal at Brother is to be a trusted advisor to partners and businesses, helping them navigate the rapidly changing technological landscape. Solutions are rapidly evolving and we’re ensuring that our hardware remains compatible with leading software solutions that will enhance customers’ efficiency, productivity and security. Brother Cloud Solutions (BCS) is a portfolio of Brother and third-party solutions which our partners have access to, these tools can help customers with their document digitisation processes and transformation of their print infrastructure. Our job as a trusted partner is to support and consult resellers and endusers on the benefits of new solutions, and how to navigate potential risks. As a vendor, we’re constantly working to create new solutions, to meet changing demand and ultimately support businesses on their digitalisation journeys. Arjan Paulussen: Connected devices have delivered significant benefits, but they have also increased the threat of cybercrime. The highly mobile workforce of today poses an extra challenge to IT departments as security measures need to consider work from home and from anywhere as well as from various devices. Businesses need to be mindful of the fact that security starts at a very early stage; they should look out for OEMs that have a secure software development process in place, which considers security needs throughout the product design and manufacturing stage. For optimal protection, printer and multifunctional device software must meet the highest industry standards. Lexmark is an industry leader in document and device security, thanks to its “Secure by Design” approach, which encompasses the device, the fleet and the whole network infrastructure. The Secure Software Development Lifecycle (SSDL), which comprises a series of processes to take into account all security aspects of software development, in a systematic and holistic way – from the planning phase, through design and implementation, to quality assurance, release and maintenance – adds another layer of security to our solutions. Our approach aims to protect data and documents at every stage of the document management process. As a consequence, we follow a strict certification process before introducing any third-party software. Lexmark software for printers and MFPs meets the highest industry standards. PrintIT Reseller: From AI to cybersecurity, big data to digital skills, nearly 9 in 10 businesses are investing in new technology this year to improve productivity and gain competitive advantage. What measures can businesses proactively take to better protect their assets and how can your products/ services help? continued... Mark Williams
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