PRINTITRESELLER.UK 37 The important thing with any product is to talk to your customers and understand their requirements. INTERVIEW network folder or a cloud repository for a document, to preview that document on the device, make sure it’s the right document, make any changes to it and then print it all without the need to actually have a PC with you. MyQ Roger was designed to do all of those things, but to give the user the ability to do that when sitting in a cafe. We introduced subscription licencing a couple of years ago to give customers the flexibility to be able to move into cloud and away from an on-premise solution. So, if they were running on MyQ X, it’s seamless to come to a natural stop, move to cloud and take a My Q Roger subscription and move into full cloud. PITR: What’s next for My Q? NE: The first thing to look at is our flagship product – MyQ X which will see improvements in the user interface. That’s already one of our key features, particularly for those customers who use it in a mixed fleet environment, because they are used to their own personalised interface irrespective of the device. There are also some improvements on the administration side as well as we continue to develop the product and make it easier for admins to roll out printers into queues and devices but also to centralise functions and connectivity to things like cloud storage. The important thing with any product is to talk to your customers and understand their requirements. MyQ Roger has become a product in demand in the enterprise sector, so we need to meet certain needs there. So, there’ll be a brand new management console coming into MyQ Roger relatively soon and that will be centralised functions. For example, things like the management of workflows, or more robust reporting suite, cost centres, those sorts of functions. That’s coming on the back of the recently introduced MyQ Roger desktop client, which has allowed us for example now to interact with single function devices and open this up more to print from pretty much any device you have in your office. We are also introducing a brand new concept to the market and that’s called print sharing. The idea is put print somewhere people want to use it, so MyQ print sharing is a standalone kiosk where customers can self-register, print, scan and copy, pay for their interaction on their smartphone and then move away. It’s the ability to put something into a hotel business centre, into a shared workspace or into an airport. People can interact with the device in a public area without the need for it to be staffed, without the IT infrastructure complexity that would necessarily sit behind it, with a very simple selfregistration and pay as you use facility. There’s also MyQ Next – our nextgeneration product. It will replace MyQ X and it will come to market somewhere around the end of 2024. To watch the full interview please scan the QR code Nigel Eaton, General Manager
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