PEXRHINIBTITIAOWNSARDS 01732 759725 24 Q&A – Uptime Managing Director Bradley Munday and Director Jason Kemsley Q: What is UptimeLive and who should attend? A: There are lots of MSP shows out there, but one of the biggest challenges MSP owners face is the commercial side of things. We started our careers as a couple of techs and have faced the same challenge of having to mature our own business acumen over the years. Which is why we are bringing you UptimeLive, the business show for MSPs. Put very simply, we won’t be pushing an agenda or vendors with the messaging you hear at other events. All our sessions and agenda are based around good business habits and principles that we can all use to become better businesses together. We strongly encourage C-Suite MSP leaders to attend this value-driven event and take time away from their usual business concerns to think clearly and strategically about all aspects of running their business. Attend UptimeLive if you want to stand out from the pack and take your business to the next level Q: Why are you launching it now? A: Uptime has grown to such an extent and now works with so many MSPs globally that we are in a good position to identify trends and key issues affecting the broader MSP community. Because of the nature of our services, we have a much more intimate relationship with our MSP partners than a typical vendor and routinely work with MSPs to overcome issues as they crop up. We wanted a way to package this knowledge and share it with a wider audience. Perhaps most importantly, we are seeing a shift in the market, with the emergence of a new breed of MSP that isn’t started by technical people. These new players have strong sales and commercial experience and are able to grow at an astounding rate. Part of the purpose of UptimeLive is to level the playing field for traditional MSPs by helping them to become more business-focused. Q: What type of exhibitor are you hoping to attract and how many? A: We are looking to attract forward thinking exhibitors that are interested in delivering real value to the MSP market. Sign-ups are going quickly, but we still have spaces. That said, we are adding new exhibitors daily, so vendors wanting to get in on the action will need to act quickly. Q: What are the benefits of the co-location with Technology Live? A: Tech Live is a well-established event that has typically been very popular in the telco and managed print space, two groups that are looking to transition into MSPs. These businesses tend also to be run by more sales-focused individuals and we felt that putting the two events together would give both audiences a great opportunity to network and learn from each other. https://www.uptimelive.events 9:45 – 10:30 A new breed is here... A new breed of MSP is here and they have the ability to scale quicker than ever before. What are they doing and how are they doing it? We will dive into the detail live with the audience whilst also facilitating questions so viewers can extract as much value as possible. 11:05 – 11:35 M&A is slowing down, what do you need to know? Join us for a comprehensive overview of mergers and acquisitions (M&A) in the MSP sector. This session will explore the current M&A landscape, including market trends, key drivers, and the impact on MSP businesses. 11:40 – 12:15 Building business frameworks for MSPs. This dynamic session will explore essential frameworks that will streamline your operations, drive growth, and enhance client satisfaction. Learn from industry leaders about the best practices and innovative strategies to structure your business for success. 12:15 – 12:30 Meet a new breed MSP Discover how a real-world customer successfully leveraged Uptime to outsource their MSP functions in this compelling case study session. We'll delve into the challenges they faced, the solutions provided by Uptime, and the significant improvements in efficiency and service delivery they experienced. 13:35 – 14:05 Secrets to growth with UK leading MSP Join us as we bring on stage one of the leading names in the UK MSP space, to hear about how they are continuing to grow whilst maintaining healthy margins and unit prices. Hear the secrets behind the growth and the things you should focus on for the next stage of your business. 14:10 – 14:40 The easy marketing system that wins MSPs new clients MSP marketing expert Paul Green will tell you about the four big marketing problems that stop you from winning new clients, and an easy three step system to overcome them. 14:40 – 14:55 Two minute tips We tasked our sponsors with one job. Given two minutes and your knowledge of MSPs and the industry, please share the most useful and informative thing you have in only two minutes which doesn't include a sales pitch. 15:45 – 16:45 Keynote – special guest Levi Roots 16:45 – 17:00 Wrap Up – business takeaways and actions continued... Bradley Munday Jason Kemsley
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