01732 759725 18 WORKPLACE Paul Johnston, Chief Technology Officer at Logixal, picks the tools he uses every day and couldn’t do his job without I couldn’t do my job without... can handle everything from ticketing, scheduling, invoicing, reporting and more. Autotask is the tool that keeps our helpdesk running smoothly. It's made for the IT support industry, and it works great with Microsoft Teams and other tools that I use. Autotask helps me organise my workflows, manage my resources and provide awesome service to our users and customers. e Keeper and 1Password Security is a huge priority for me and our customers. I need to make sure our accounts and data are safe from hackers and cyber-attacks. That's why I use password managers to create, store, and autofill strong and unique passwords for every website and app that I use. I use 1Password for my personal and family passwords and we just switched to Keeper for work. Both are awesome password managers that offer encryption, biometric authentication, breach alerts and more. I don't know what I would do without these password managers. r Cycling My job can be extremely stressful and tiring at times. I need to find a way to relax and refresh my energy. That's why I love riding my road bike. It helps me solve problems and clear my head. I enjoy the challenge, the scenery, and the ‘me’ time. Cycling is not only good for my body but also for my mind and soul. I don't think I could do my job without cycling. https://logixal.co.uk/ q Microsoft Teams I juggle a lot of tasks and communicate with a lot of people. Microsoft Teams is the one app I can't live without. It lets me chat, call, video conference, share files, and work on projects with anyone, anywhere, anytime. It also connects with other apps and services that I use, like Autotask, Keeper and Outlook. Teams is the centre of my workday, and it makes my life so much easier. w Autotask Running an IT helpdesk for our internal users and our customers is a big responsibility. I need a tool that Paul Johnston Paul Johnston
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